Retail Sales and Service Specialist

2 weeks ago


Cedar Park, Texas, United States Sephora USA, Inc. Full time
Position Overview:
As a Sales Support and Service Leader, you will play a crucial role in enhancing the shopping experience for our valued clients. Your focus will be on delivering exceptional service and supporting various sales initiatives.

Key Responsibilities:
1. Enhancing Customer Experience: Ensure a remarkable shopping journey for every client by supporting all sales and service initiatives.
2. Event Coordination: Organize and manage paid services, events, and educational classes to engage clients.
3. Loyalty Program Implementation: Assist in the rollout of loyalty programs to foster customer retention.
4. Cash Management: Oversee cash handling processes to guarantee a seamless checkout experience.
5. Team Training: Provide training to store personnel on service offerings and customer engagement strategies.

Qualifications:
- Previous experience in retail sales and service, ideally in a coordination capacity.
- A strong commitment to client service and teamwork.
- Excellent communication skills and the ability to manage multiple tasks effectively.
- Adaptability to changing priorities within the retail environment.
- Flexible availability for peak retail hours.
- Reliable attendance and the capability to lift and carry up to 50 pounds.

Benefits:
At Sephora, we celebrate diversity and are committed to creating an inclusive environment for all employees. We offer a range of comprehensive healthcare and wellness benefits based on eligibility. Details about our benefits can be found on our company website. Sephora is proud to be an equal opportunity employer, valuing diversity and inclusion in the workplace.

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