Client Relations Coordinator
2 weeks ago
BayCare Health System is a leading healthcare provider in the Tampa Bay region, encompassing a wide array of services including community hospitals, outpatient centers, and home health services. With a dedicated workforce of over 30,000 professionals, we are committed to fostering an environment built on trust, respect, and clinical excellence.
Position Overview:The Client Relations Coordinator plays a pivotal role in ensuring exceptional service delivery and acts as the primary contact for guests within the BayCare Health System. This position is essential in enhancing the overall experience of our visitors.
Key Responsibilities:- Provide outstanding customer service, serving as the liaison for guests to access various services.
- Utilize advanced computer skills to manage reception, registration, visitor management, and document handling.
- Support the environment of care and participate in emergency response protocols.
This role is centered around hospitality and is vital for creating a welcoming atmosphere for every guest.
Required Skills:- Self-motivated team player with a minimum of 1 year of experience in a high-pressure, fast-paced environment.
- Completion of OLC training modules within the first year of employment.
- 1 year of experience in a related field and 2 years in customer service.
BayCare offers a comprehensive benefits package that includes:
- Health, Dental, and Vision Insurance
- Paid Time Off
- Tuition Reimbursement
- 401k Matching and Additional Contributions
- Annual Performance Reviews and Team Awards
- Community Discounts
Education: High School Graduate or Equivalent (GED) required; Associate's Degree preferred with a focus on health sciences.
Facility Information:Status: PRN (As Needed)
Shift Hours: Varies
Weekend Work: Required
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