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Senior Case Management Supervisor

2 months ago

Safety Harbor, Florida, United States Gulf Coast JFCS Full time

Are you passionate about contributing to an organization that genuinely appreciates your efforts, promotes personal and professional growth, champions diversity, equity, and inclusion, and empowers you to positively impact the lives of children and families?

KEY RESPONSIBILITIES:

The Lead Case Manager is a vital role responsible for overseeing case management and ensuring safe and timely service delivery, mentoring new case managers, and supervising the activities of the case management team. This position guarantees effective oversight and coordination of case management services.

Supervisory Duties:

  • Distributes caseloads of children requiring intensive case management and essential services, including medical evaluations, educational assessments, legal support, and family reunification efforts.
  • Guides, supports, and trains Case Managers and the Sub-Lead Case Manager.

Core Responsibilities:

  • Ensures thorough completion of assessments and any associated social or medical history documentation relevant to the client's needs and case records.
  • Facilitates the service planning process; engages in client staffing meetings and follow-ups as assigned.
  • Guarantees the accurate and timely completion of all required documentation, including administrative, clinical, or caseload obligations.
  • Safeguards the human and legal rights of clients.
  • Delivers direct services to children to maintain appropriate staff/client ratios in compliance with regulatory standards.
  • Provides high-quality services while achieving productivity targets as established by the supervisor.
  • Adheres to all policies and procedures as mandated by funding sources, state licensing requirements, and agency guidelines.
  • Responds to crises and offers intervention support.
  • Applies for necessary support funds as required.
  • Performs additional duties as assigned.

BENEFITS:

  • Annual salary of $67,558.40
  • 15 Paid Time Off days annually
  • 13 Paid Holidays
  • Comprehensive Medical, Dental & Vision insurance
  • Healthcare Concierge services
  • Financial Wellness Program
  • Dependent Care Flexible Spending Account
  • Immediate eligibility for a 403b Savings Plan with a 25% employer match
  • Supplementary Accident, Hospital Indemnity, and Specified Disease insurance
  • Paid Life/AD&D insurance
  • Programs for Pet, Legal, and Identity Theft protection
  • Ongoing training and professional development opportunities
  • Mileage reimbursement
  • An opportunity to contribute to meaningful change in the community

QUALIFICATIONS:

  • Bachelor's degree with a minimum of three (3) years of progressive experience demonstrating supervisory and case management skills, along with two (2) years of experience working with children. A Master's degree in behavioral sciences, human services, or social services is preferred.
  • Commitment to at least 10 hours of continuing education/training annually.
  • Bilingual proficiency in English and Spanish is required.
  • Proof of immunizations for Varicella (2 doses), MMR (1 dose), Influenza (annual), and Tdap (1 dose).
  • A valid driver's license with auto insurance coverage is necessary.

ABOUT US:

Gulf Coast JFCS is dedicated to serving individuals across all ages, irrespective of race, religion, culture, or gender identity. Our diverse programs encompass a wide range of human services, including behavioral and mental health, child welfare and adoption, family support, job transition services, housing assistance, food aid, transportation, and home care for the elderly.

GCJFCS provides opportunities for field experience and direct client contact hours for both Bachelor's and Master's level practicum and internships. For those seeking licensure, we offer individual and group supervision from a Board-Certified qualified supervisor to meet state requirements at no cost to the employee.