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Front Desk Coordinator

2 months ago

Winchester, Massachusetts, United States ADVANTAGE BEHAVIORAL HEALTH Full time
Job Summary

Advantage Behavioral Health is a leading provider of behavioral health and management services across the United States. We are seeking a highly skilled and organized Front Desk Coordinator to join our team.

Key Responsibilities
  • Client Relations: Greet clients and set a positive office atmosphere, ensuring a welcoming and professional environment.
  • Communication: Answer phone calls, take messages, and redirect calls to appropriate offices, demonstrating excellent communication skills.
  • Administrative Tasks: Organize and maintain forms and records, update documents and spreadsheets, and oversee the sorting and distribution of incoming mail.
  • Office Operations: Prepare outgoing mail, operate office equipment, and perform inventory of office supplies.
  • Verification and Scheduling: Verify insurance eligibility, confirm appointments, and assist providers with pharmacy communications.
  • Centralized Scheduling: Maintain centralized scheduling for clinical and medical departments, ensuring seamless coordination.
Requirements
  • Education: High School Diploma or equivalent, Associate's degree preferred.
  • Experience: Successful work experience in a front office setting or in another clerical position, with strong working knowledge of office procedures and basic accounting principles.
  • Skills: Ability to effectively use and maintain office equipment, solid knowledge of Microsoft Office, outstanding communication skills, and great organizational and multitasking abilities.
Preferred Qualifications
  • Certifications: Current CPR Certification and Narcan Certification.
Work Environment

Advantage Behavioral Health is an equal opportunity employer, committed to creating an inclusive environment for all employees. We celebrate diversity and strive to provide a safe and healthy work environment.