Guest Services Representative

2 days ago


Winchester, Massachusetts, United States Extended Stay Full time
Guest Services Representative

At Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and enjoyable.

Key Responsibilities:
  • Assist guests with all their needs, responding promptly and professionally to their requests.
  • Process reservations, registration, and departures in accordance with company guidelines.
  • Collect relevant guest information for potential sales leads.
  • Provide reasonable accommodations to guests, ensuring their stay with us meets their expectations.

We're looking for someone who is friendly, approachable, and has excellent communication skills. If you're passionate about delivering exceptional customer service and have a keen eye for detail, we'd love to hear from you.



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