Patient Services Coordinator

2 days ago


Winchester, Massachusetts, United States Center for Vein Restoration Full time
About Us

Center for Vein Restoration is a leading provider of vein disease treatment, committed to delivering exceptional patient care and personalized service.

Job Summary

We are seeking a highly motivated and organized Patient Services Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care, ensuring smooth clinic operations, and maintaining accurate records.

Responsibilities
  • Provide warm and welcoming patient interactions, ensuring a positive experience from check-in to check-out.
  • Ensure compliance with all CVR policies and procedures, including HIPAA regulations.
  • Maintain accurate and up-to-date patient records, including demographics, procedures, and payments.
  • Review scheduling and financial responsibilities with patients, ensuring timely and efficient care.
  • Prepare and send precertification forms to the Precertification Department, ensuring authorization for services.
  • Complete daily close tasks, including fee tickets, billing, and operative notes.
  • Review future schedules to confirm patient preauthorization and ensure timely treatment.
  • Collect necessary paperwork, including authorizations, referrals, and copays.
  • Schedule and confirm appointments, collecting email addresses from patients.
Requirements
  • Minimum 1 year of administrative or customer service experience, preferably in a medical setting.
  • Reliable transportation to clinics, as some locations may not be accessible by public transportation.


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