Relationship Manager

4 weeks ago


San Francisco, California, United States Intercom Full time

Transform Customer Service with Intercom

At Intercom, we're revolutionizing the way businesses interact with their customers through AI-first customer service. As a Relationship Manager, you'll be a key member of our team driving growth and expansion in Latin America.

Key Responsibilities:

  • Develop and maintain strong relationships with existing clients, identifying opportunities for upselling and cross-selling Intercom's solutions.
  • Provide timely and accurate forecasts and clear visibility on revenue performance.
  • Maintain up-to-date knowledge of our evolving products and processes.
  • Create tailored demonstrations for clients.
  • Engage in team development and mentoring.
  • Represent the voice of the customer to cross-functional partners.
  • Contribute to the overall growth of the global Enterprise business.

Requirements:

  • 4+ years of experience in a closing role.
  • 2+ years of SaaS experience selling similar products.
  • Proficiency in Portuguese, fluency in Spanish also preferred.
  • Strong sales instincts and track record hitting and exceeding quota.
  • Excellent written and verbal communication skills.
  • Ability to close net new business in a competitive landscape.

What We Offer:

  • Competitive salary and meaningful equity.
  • Comprehensive medical, dental, and vision coverage.
  • Regular compensation reviews.
  • Flexible paid time off policy.
  • 401k plan & match.

Intercom's Culture:

We value diversity and are committed to a policy of Equal Employment Opportunity. We believe in fostering a safe and cohesive work environment for everyone.


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