IT Business Relationship Manager

4 weeks ago

San Francisco, California, United States Black Diamond Group Full time
Job Title: IT Business Relationship Manager

About the Role:

Black Diamond Group is seeking a highly skilled IT Business Relationship Manager to join our team. As a key member of our Corporate IT Projects department, you will be responsible for building strong relationships between IT and the business, ensuring the design, implementation, and utilization of IT assets align with business needs and company standards.

Key Responsibilities:

• Act as a consultative liaison between IT and the business, establishing strong relationships with stakeholders and customers
• Provide vision and innovation for business process improvement, governance, and strategy alignment with the overall corporate vision
• Lead change management initiatives, focusing on preparing, managing, and reinforcing change, ensuring employees are supported throughout transitions
• Assist with the definition and introduction of standards, procedures, and policies for processes
• Analyze, model, monitor, and measure business processes, recommending changes to improve efficiency and effectiveness
• Manage the continuous operational support for business process improvements, aligning with strategic goals
• Responsible for data gathering and analytics within the process framework, supporting the success of the company
• Manage training programs, educating business users on the operation and management of various business processes
• Utilize proper project management methodologies to deploy business applications, systems, and processes, ensuring proper documentation and communication to stakeholders
• Escalate issues and identify opportunities in a timely and effective manner to the IT General Manager
• Participate in strategic and budgetary planning processes, preparing and administering work unit operating budgets, and providing recommendations on desired policies and goals

Requirements:

• 7+ years of experience in IT/business relationships with strong interpersonal skills
• Computer Science or related diploma/degree required
• PMP or relevant certification, SalesForce.com experience, and ERP implementation considered an asset
• Prosci Change Management certification and experience with the ADKAR Model strongly preferred
• Ability to understand and improve internal business processes and dependencies
• Excellent communication and change management skills, with experience implementing change using the ADKAR Model
• Demonstrated strong analytical skills and a systematic approach to problem-solving
• Ability to interact well with technical teams, business owners, and management at all levels of the organization
• Demonstrates exceptional collaboration, presentation, verbal, and written communication skills

About Black Diamond Group:

Black Diamond Group is a leading provider of modular buildings and remote and temporary workforce housing solutions, as well as a digital marketplace for business-to-business crew travel management. We are committed to creating value by providing differentiated solutions and believe each customer and project is unique, allowing us to tailor a combination of products and services that deliver an enhanced outcome. Our company culture is built on a clear strategic vision, disciplined accountability, and data-based decision-making, leading to successful outcomes and a fun work environment. We offer careers, not jobs, and strive for an environment where the best people come to work and feel rewarded for their contributions.

  • Business Relationship Manager I

    4 weeks ago

    San Francisco, California, United States Tri Counties Bank Full time

    Business Relationship Manager Job SummaryTri Counties Bank is seeking a skilled Business Relationship Manager to join our team. As a Business Relationship Manager, you will be responsible for identifying business prospects, developing and maintaining relationships with clients, and providing financial solutions to meet their needs.Key Responsibilities:Manage...

  • Business Banking Relationship Manager

    1 month ago

    San Francisco, California, United States Bank of Montreal Full time

    Job SummaryWe are seeking a highly skilled Business Banking Relationship Manager to join our team. As a key member of our Commercial Sales and Service team, you will be responsible for providing technical expertise for proactive credit analysis, structuring, pricing, and overall transactions assessment within the assigned portfolio/jurisdiction.Key...

  • Business Relationship Manager

    1 month ago

    San Mateo, California, United States Unavailable Full time

    Unlock Your Potential as a Business Relationship ManagerAt East West Bank, we're committed to helping our customers achieve their financial goals. As a Business Relationship Manager, you'll play a key role in delivering exceptional service and building long-lasting relationships with our clients.Key Responsibilities:Develop and implement customer-centric...

  • Relationship Manager

    4 weeks ago

    San Francisco, California, United States Openlane Full time

    About the RoleWe are seeking a skilled Relationship Specialist to join our team at Openlane. As a key member of our local team, you will be responsible for providing financing solutions to independent auto dealers, elevating customer relationships, and driving business growth.Key ResponsibilitiesDevelop and maintain strong relationships with current and...

  • Relationship Manager

    4 weeks ago

    San Francisco, California, United States Unlearn Full time

    We are advancing AI to power the future of medicine. At Unlearn, our purpose is to advance artificial intelligence (AI) to eliminate trial and error in medicine.We are innovating advanced machine learning methods to leverage generative AI in forecasting patient outcomes, starting with the domain of clinical trials.We produce AI-generated digital twins of...

  • Relationship Manager, Growth

    4 weeks ago

    San Francisco, California, United States Handshake Full time

    About the RoleWe are seeking a highly skilled and experienced Relationship Manager to join our Education Success Team at Handshake. As a key member of our team, you will be responsible for building and maintaining strong relationships with our education partners, ensuring their success and retention.Key ResponsibilitiesRelationship Management: Own the...

  • Client Relationship Manager

    4 weeks ago

    San Francisco, California, United States Zenith American Full time

    Job OverviewZenith American Solutions is seeking an experienced Client Relationship Manager to support the Director, Client Relationship across their book of business (BOB) in fund management. The ideal candidate will have excellent communication skills, a strong sense of professionalism, and the ability to work effectively with clients and internal...

  • Head of Relationship Management

    1 month ago

    San Francisco, California, United States Unlimit Full time

    About UnlimitUnlimit is a global fintech company founded in 2009, with 16 offices worldwide and over 500 employees. We offer a diverse portfolio of financial services, including acquiring and banking as a service.Our mission is to provide stability in the ever-changing financial landscape and enable our customers to be prepared for the future. We strive to...

  • Senior Relationship Manager

    1 month ago

    San Francisco, California, United States 00002 Citibank, N.A. Full time

    Job SummaryThe Senior Relationship Manager - Healthcare will be responsible for developing and executing business strategies to drive growth and revenue in the healthcare sector. This role will involve building and maintaining relationships with key clients, identifying new business opportunities, and providing financial solutions to meet their needs.Key...

  • Customer Relationship Manager

    4 weeks ago

    San Francisco, California, United States BluPeak Credit Union Full time

    Job SummaryWe are seeking a highly skilled Customer Relationship Manager to join our team at BluPeak Credit Union. As a key member of our retail banking team, you will be responsible for building and maintaining strong relationships with our members, providing exceptional customer service, and driving business growth.Key ResponsibilitiesIdentify and acquire...

  • Strategic Relationship Development Manager

    4 weeks ago

    San Francisco, California, United States Avior Executive Search, Inc Full time

    Senior Relationship Manager Job DescriptionNationwide opportunities abound for the right candidate to join our boutique culture-driven investment management firm. With over $600 billion in AUM, our organization ranks among the most prominent investment firms in the world.ResponsibilitiesThe Senior Relationship Manager is responsible for developing new...

  • Senior Client Relationship Manager

    4 weeks ago

    San Francisco, California, United States Simera Full time

    Unlock your potential as a key player in Simera's success: we're looking for a seasoned professional to join our team.As a Senior Client Relationship Manager, you will be responsible for building and maintaining strong, long-lasting relationships with our existing clients in the IT SaaS space. You will serve as the primary point of contact for our customers,...

  • Senior Technology Relationship Manager

    4 weeks ago

    San Francisco, California, United States City National Bank Full time

    Job SummaryAs a Senior Technology Relationship Manager at City National Bank, you will be responsible for developing and managing relationships with commercial clients in assigned business segments and geographic areas. You will present various product solutions to client needs, provide responsive and quality service, and approve transactions within...

  • Commercial Bank Relationship Manager

    4 weeks ago

    San Francisco, California, United States City National Bank Full time

    Job DescriptionJob Title: Commercial Bank Relationship ManagerJob Summary:We are seeking a highly skilled Commercial Bank Relationship Manager to join our team at City National Bank. As a Relationship Manager, you will be responsible for developing and managing relationships with commercial clients in the assigned business segment and/or geographic areas.Key...

  • Digital Account Manager

    4 weeks ago

    San Francisco, California, United States Business Executive Coach Full time

    Job Title: Digital Account ExecutiveJob Summary:As a Digital Account Executive at Business Executive Coach, you will be responsible for developing and maintaining strong relationships with clients, understanding their needs, and ensuring their satisfaction. You will create and execute digital marketing campaigns, including social media, SEO, PPC, and email...

  • Middle Market Relationship Manager III

    4 weeks ago

    San Francisco, California, United States Citizens Full time

    The Middle Market Relationship Manager III is a key role within Citizens Bank, responsible for building and maintaining strong relationships with clients in the middle market and emerging markets segments.As a Relationship Manager, you will be the central contact person for clients and will be responsible for representing Citizens Bank well in the...

  • Business Development Associate

    4 weeks ago

    San Francisco, California, United States Business Development Firm Full time

    Business Development OpportunityWe are seeking a dedicated professional to join our team as an AT&T Representative. As a key member of our business development team, you will have the opportunity to develop your skills in marketing and sales, and contribute to the growth and success of our clients.As an AT&T Representative, you will be responsible for...

  • Senior Premier Relationship Manager

    3 weeks ago

    San Francisco, California, United States Bank of Montreal Full time

    About this role:As a Senior Premier Relationship Manager at Bank of Montreal, you will be responsible for managing and growing an assigned portfolio of mass affluent clients. This role involves building strong relationships with clients, understanding their financial needs and goals, and providing personalized attention to deliver a differentiated...

  • Business Development Associate

    1 month ago

    San Francisco, California, United States BTI - Business Sales & Acquisitions Full time

    Unlock Your Potential as a Business Sales ProfessionalBTI Group, the largest business brokerage/mergers and acquisitions firm in the Western United States, is seeking ambitious and results-driven sales associates to join our team in San Francisco, CA.We offer a unique opportunity to earn high commissions and advance your career in a dynamic and supportive...

  • Financial Services Relationship Manager

    4 weeks ago

    San Francisco, California, United States Northern Trust Corporation Full time

    About Northern Trust:Northern Trust is a leading financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted partner for individuals, families, and institutions seeking innovative financial solutions.Our commitment to service, expertise, and integrity has enabled us to build a global...