Systems Integration Specialist

2 weeks ago

Charlotte, North Carolina, United States EDRAY Full time
Job Overview

Position Title: Integration Engineer

Location: Remote Eligible

Reporting To: Director of Integration Strategy and Execution

Company Overview: EDRAY excels in the challenging segment of the supply chain, specifically focusing on the final mile at ports. Leveraging proprietary technology and innovative processes, we collaborate with all stakeholders to ensure your freight is transported efficiently.

Role Summary: The Integration Engineer is essential for the proficient management of both automated and manual data integrations across our core systems. This position serves as both an analyst and a Subject Matter Expert (SME) for integrations involving key customers, vendors, and external platforms. The role primarily emphasizes the implementation and ongoing support of three critical areas: EDI/FTP integrations, web services/API integrations, and the automation of current manual data submission processes. Development work in these areas may also be required.

Key Responsibilities:

  • Act as the lead engineer and SME for system integrations with vital stakeholders.
  • Create functional and technical design documentation for various logistics-driven processes.
  • Communicate designs and solutions effectively across different forums to diverse audiences, linking technical solutions to business objectives.
  • Oversee third-party integration relationships to ensure quality-driven outcomes.
  • Implement and support EDI/FTP integrations for seamless data interchange.
  • Design, develop, and maintain middleware business processes, including orchestration.
  • Develop and sustain web services/API integrations to improve system connectivity, incorporating web API security standards such as OAuth and mutual authentication.
  • Automate manual data submission processes to enhance operational efficiency.
  • Manage integration mappings and processes, including testing and troubleshooting in middleware tools and various technical environments.
  • Execute various EDI-based transactions, including customer onboarding and logistical interactions.
  • Collaborate with data services and operations teams to propose solutions that minimize integration data errors.
  • Work alongside IT and Business Intelligence teams to establish effective monitoring and reporting processes to uphold integration and data quality SLAs.
  • Address and resolve integration issues promptly.
  • Provide ongoing support and maintenance for existing integrations.
  • Stay informed about industry trends and best practices in integration technologies.
  • Represent the company in external discussions during customer onboarding and third-party integration projects.
  • Design and implement various B2B solutions across multiple channels.

Required Skills and Experience:

  • Expertise in various file formats, including EDI X12, JSON, and XML.
  • A minimum of 3 years of technical EDI development experience, including onboarding, mapping, and testing in a direct-connected environment.
  • At least 2 years of business analysis experience in API web services and web application integrations.
  • A minimum of 2 years of experience with Azure Web/App Services, including configuration and integration.

Additional Skills and Experience:

  • Experience in the logistics or transportation sector, particularly in trucking or port operations.
  • Ability to act as a project manager for integration development and onboarding initiatives.
  • Experience in developing or supporting .NET applications for EDI, API, and other integration processes.
  • Familiarity with SQL scripting for data analysis and reporting.
  • Experience with enterprise middleware tools such as Dell Boomi.
  • Experience in Azure DevOps and Agile project management methodologies.

Why Choose EDRAY? EDRAY offers a collaborative work environment that fosters innovation in the supply chain industry. We provide opportunities for professional development and the chance to significantly impact our operations and client satisfaction.

Physical Demands and Work Environment: The physical demands described are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. While performing the duties of this position, employees are regularly required to communicate effectively and use hands or fingers to handle objects. Employees may occasionally need to stand, walk, sit, and reach with hands and arms. The role may require lifting and/or moving up to 25 pounds. Specific vision abilities required include close vision and the ability to adjust focus. The noise level in the work environment is typically low to moderate.

Note: This job description does not imply that these are the only duties to be performed by the employee. Employees may be required to follow additional job-related instructions and perform other duties as assigned.

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