Property Leasing Consultant

2 weeks ago

San Antonio, Texas, United States NRP Group Full time

Join the esteemed team at NRP Group, recognized as a "Top Workplace" for fostering a culture that encourages long-term career development and connections. As we expand, we aim to support your professional growth.

Our commitment to excellence has earned us numerous accolades, including Top Workplaces and Best and Brightest Companies to Work For.

We prioritize our employees by offering a comprehensive benefits package that includes:

  • Commission and bonus opportunities
  • Paid vacation and sick leave
  • 11 Paid holidays
  • Paid maternity & parental bonding leave
  • Short & long term disability
  • Medical/Dental/Vision/Life Insurance
  • 401(k) Match
  • Training, certification, & growth opportunities
  • Employee referral & recognition programs
For over 25 years, NRP Group has been dedicated to constructing quality residences for our clients, regardless of their financial situation. We are a full-service multifamily developer, general contractor, and property manager with operations across multiple states.

WE INVITE YOU TO JOIN NRP GROUP AS A PROPERTY LEASING CONSULTANT

Under the guidance of the Community Manager, the Property Leasing Consultant plays a vital role in optimizing occupancy rates by attracting qualified prospects, engaging with the local community, arranging appointments, securing leases, enhancing resident satisfaction, and delivering exceptional customer service.

Key Responsibilities:

Sales & Marketing:
  • Oversee all leasing functions at the property, responding to inquiries, conducting tours of apartments and amenities, following up with potential residents, and coordinating move-ins.
  • Conduct market surveys and competitor assessments.
  • Propose strategies and initiatives for on-site marketing efforts.
  • Develop and manage referral programs for move-in packets, newsletters, and resident retention.
  • Initiate outreach plans to enhance sales, community engagement, and support.
  • Recommend strategies to boost qualified traffic and improve closing ratios.
  • Maintain performance metrics for e-shop, phone shop, and physical shop evaluations.
  • Ensure compliance with the LIHTC program and assist with file management.
Administrative Duties:
  • Follow all NRP procedures for prospect and resident follow-ups, including sales and service requests.
  • Conduct apartment inspections with new residents at move-in and complete necessary documentation.
  • Assist the Community Assistant in tracking lease renewals and expirations.
  • Accurately process application fees, security deposits, rents, and other charges.
  • Maintain organized files and a tidy leasing area.
  • Adhere to Fair Housing regulations and other relevant laws.
  • Inspect market-ready units and ensure they are prepared for showings.
  • May assist at other properties as needed.
  • Run errands to support property operations.
Customer Service:
  • Assist in organizing resident events.
  • Regularly walk the property to assess curb appeal and overall condition.
  • Monitor service operations to ensure timely completion of requests and maintain standards.
  • Deliver outstanding customer service and maintain a professional demeanor.
  • Be available for resident functions and community events.
  • Perform additional duties as required.
Qualifications:

Education: High school diploma or equivalent; college education preferred. Tax Credit Specialist (TCS) accreditation is a plus.

Experience: Minimum of 1 year in customer service or sales (or relevant education).

Technical Skills: Proficient in Microsoft Office; experience with Yardi is preferred.

Other Requirements: Valid Driver's License and reliable transportation.

NRP Group is committed to ensuring that all employees and applicants are treated fairly and without discrimination based on various protected characteristics.

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