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Property Leasing Specialist
2 months ago
We are an innovative startup dedicated to transforming the landscape of hospitality and residential living. With a portfolio that spans some of the most cherished cities in the United States, our distinctive platform merges the essence of hotels and apartments. Our comprehensive solution encompasses property management, client acquisition, and a technological framework that offers unparalleled operational flexibility.
Our tech-enhanced properties deliver exceptional guest experiences while maximizing the value of the underlying real estate. Whether our guests stay for a night or a year, we provide more than just accommodations; we offer a true sense of home.
Our property team members are the heartbeat of our operations, focusing on execution and enhancing both resident and guest experiences. Meanwhile, our non-property team members bolster property operations and contribute to the advancement of various facets of our platform.
Your Role
At Placemakr, we understand that discovering the ideal place to call home is a life-changing journey. As a Property Leasing Specialist, you will be instrumental in ensuring our residents feel appreciated and supported throughout their experience, from their initial tour to their move-in day and beyond. We are looking for individuals who exemplify Placemakr's Community Norms and take pride in establishing strong connections with everyone they encounter, guiding potential residents through the leasing process with professionalism, knowledge, and the unique Placemakr touch. As a vital member of our on-site Property Team, you will uphold our Property Team Mission in every interaction, consistently demonstrating that positively impacting our residents' journey is at the core of our operations.
This is a full-time role requiring availability during weekdays, weekends, evenings, and holidays, with a rotational schedule.
The compensation for this position is $22 per hour.
Your Daily Responsibilities
- Deliver an outstanding experience to all Placemakr guests, residents, and partners by embodying the qualities of a trusted friend and local expert.
- Promote a collaborative atmosphere by working effectively with fellow property team members, contributing to a unified and supportive workplace.
- Ensure a safe and compliant environment for team members and guests by adhering to established policies and procedures, including emergency protocols and conduct expectations.
- Communicate professionally with prospective residents through various written channels, including emails and marketing materials, while maintaining a friendly demeanor and utilizing proper grammar.
- Build and maintain strong relationships with prospective Placemakr residents, ensuring an exceptional experience throughout the leasing process.
- Exhibit strong sales skills by effectively addressing objections and providing tailored solutions to meet the unique needs of each prospective resident.
- Manage all administrative tasks related to leasing to ensure compliance during move-ins, move-outs, and renewals, following established processes and utilizing relevant tools.
- Maintain move-in documentation in accordance with Placemakr standards, ensuring accuracy and completeness.
- Conduct informative on-site tours, highlighting the unique features and benefits of Placemakr properties while addressing all inquiries.
- Oversee all aspects of the prospect lifecycle, from initial communications to follow-up, ensuring success in signing leases and meeting renewal goals.
- Take charge of resident retention efforts, including ongoing service initiatives, responsiveness, and lease renewal negotiations.
- Share best practices with new hires and experienced colleagues to foster a culture of continuous improvement and exceptional resident experiences.
- Perform additional duties and responsibilities as assigned.
- Minimum of 2 years of experience in leasing, sales, or business development.
- Proven track record of achieving leasing or sales goals (experience with Class-A residential properties is a plus).
- Experience in managing and nurturing relationships effectively.
- Strong presentation, negotiation, and closing skills.
- Knowledge of leasing regulations and Fair Housing laws (preferred).
- Effective communication skills, both verbal and written, with attention to grammar and professionalism.
- Ability to learn and adhere to administrative processes to Placemakr standards (experience with administrative duties or CRM systems is a plus).
- A proactive attitude and ability to work collaboratively, contributing to a culture of open communication and support.
- Commitment to our Property Team Mission of Customer, Consistency, and Community.
- Physical capability to perform job duties, including standing, walking, and lifting objects up to 50 pounds.
Competitive salary, stock options, and a generous monthly bonus program of up to $500.
Flexible scheduling options to promote work-life balance.
Clear pathways for position development, allowing for pay increases within a specified timeframe.
Weekly pay periods.
Annual uniform stipend.
Comprehensive medical, vision, and dental insurance with flexible spending account options.
Paid parental leave and life insurance.
401k plan with a 4% employer matching contribution.
Paid time off to recharge.
Access to early paycheck options.
Discounts for stays at select Placemakr properties across the country.
Our Community Norms
We believe that great people are the cornerstone of our success. From our corporate team to our property teams and leaders, we seek collaborative and driven individuals to join us as we expand our footprint across the nation. Our positive community norms shape our culture and guide our business practices:
We own it.
We make it better.
We treat people right.
All applicants must be legally authorized to work in the United States and meet our age requirements.
Placemakr is committed to providing reasonable accommodations for applicants as needed. All information will be kept confidential in accordance with EEO guidelines. We value diversity and are dedicated to creating an inclusive workplace where we learn from one another. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
If you don't meet 100% of the above qualifications, we still encourage you to apply.
