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Technical Support Specialist

2 months ago


Austin, Texas, United States INSPYR Solutions Full time
Job Summary

We are seeking a skilled Technical Support Specialist to join our team at INSPYR Solutions. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, troubleshooting and resolving software and hardware issues, and performing installation, repair, and preventative maintenance of personal computers and related systems.

Key Responsibilities
  • Provide technical support and assistance to clients via phone, email, or in-person
  • Troubleshoot and resolve software and hardware issues, including network problems
  • Perform installation, repair, and preventative maintenance of personal computers and related systems
  • Identify and resolve technical issues in a timely and efficient manner
  • Collaborate with other technical teams to resolve complex technical issues
Requirements
  • 1+ years of experience in a technical support role
  • Basic understanding and ability to troubleshoot Windows operating systems
  • Proven skills in PC repair, troubleshooting, deployment, and liquidation
  • Working knowledge of Active Directory
  • A+ certification
Benefits
  • Comprehensive medical benefits
  • Competitive pay
  • 401(k) retirement plan
  • Opportunities for professional growth and development
About INSPYR Solutions

INSPYR Solutions is a national expert in delivering flexible technology and talent solutions. We strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions.