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Technical Support Specialist
2 months ago
We are seeking a skilled Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, including troubleshooting and resolving technical issues with desktop devices and AV equipment.
**Key Responsibilities:**
* Provide technical support to clients, including troubleshooting and resolving technical issues with desktop devices and AV equipment
* Maintain conference rooms and ensure that all equipment is in good working order
* Support meetings and presentations, including setting up and testing AV equipment
* Provide excellent customer service and respond to client inquiries in a timely and professional manner
**Requirements:**
* 2+ years of experience in a technical support role
* Strong knowledge of Windows devices and AV equipment
* Excellent communication and customer service skills
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
**About TEKsystems:**
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. We are partners in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity.
We are an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.