Key Account Executive

4 days ago


Troy, Michigan, United States LabCorp Full time

About the Role:

LabCorp is seeking a highly motivated and experienced Key Account Executive to join our team. As a Key Account Executive, you will be responsible for managing a large existing book of business while also introducing focused specialty products, analytical platforms, and workflow efficiencies to your clients.

Key Responsibilities:

  • Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
  • Act as a liaison between the client and the LabCorp operations team in relation to client needs
  • Provide ongoing service and problem resolution to customer base
  • Ensure customer retention by providing superior customer service
  • Recommend solutions that are client-focused and persuasive
  • Provide account management for client's day-to-day operations
  • Upsell current book of business to increase organic growth
  • Work closely with senior sales representatives to grow book of business
  • Continuously provide educational material to the client base
  • Resolve any customer-related issues in a timely manner
  • Meet and exceed monthly retention and upsell goals on a regular basis

Requirements:

  • Bachelor's degree is preferred
  • Previous sales experience or account management is preferred
  • Business experience is preferred, preferably 3+ years
  • Experience in the healthcare industry is a plus
  • Proven success managing a book of business
  • Superior customer service skills with the ability to build trust-based relationships
  • Effective communication skills, both written and verbal
  • Ability to deliver results in a fast-paced, competitive market
  • Self-motivated
  • Excellent time management and organizational skills
  • Proficient in Microsoft Office
  • Ability to travel overnight as needed
  • Valid driver's license and clean driving record

Benefits:

LabCorp offers a comprehensive benefits package, including medical, dental, vision, life, STD/LTD, 401(K), ESPP, paid time off (PTO) or flexible time off (FTO), commissions, and company bonus where applicable.


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