Optical Sales Professional

6 days ago


Tysons Corner, Virginia, United States Warby Parker Full time

About the Role:

We are seeking a highly skilled and passionate Optical Sales Professional to join our team at Warby Parker. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience when selecting their eyewear.

Key Responsibilities:

  • Work directly with customers to understand their eyewear needs and preferences
  • Take and record measurements, adjust and fit eyewear with precision and accuracy
  • Check that finished eyewear meets our optical standards and customer requirements
  • Use your expertise to explain prescription terminology and product offerings to customers
  • Collaborate with colleagues to ensure seamless customer service and sales experiences
  • Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
  • Represent our brand and values to customers and colleagues alike

Requirements:

  • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
  • Passionate about the eyewear and retail industries
  • A clear, effective, and professional communicator
  • Dedicated to delivering exceptional customer service and exceeding customer expectations
  • An energetic and positive team player who is adaptable in a fast-paced environment
  • Extremely detail-oriented and capable of juggling multiple responsibilities
  • Open-minded and committed to ongoing learning and professional development
  • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to ongoing training and education
  • A comprehensive benefits package, including health, vision, and dental insurance
  • Life and AD&D insurance
  • Paid time off and holidays
  • Retirement savings plan with company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Leave
  • Optical Education Reimbursement
  • Snack Pantry

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