Senior Housing Operations Manager

2 weeks ago

Bethel, Alaska, United States Alaska Housing Finance Corporation Full time


Corporate Values: Integrity, Respectful, Leadership, Sustainable

Alaska Housing Finance Corporation

PROPERTY MANAGER III

BETHEL/Job # PCN 394

Position Overview: This senior-level role involves overseeing the operational and financial aspects of affordable housing management within a portfolio exceeding one hundred units, including both public housing and voucher programs.

Reporting Structure: Reports directly to the Regional Manager.

ROLE SUMMARY

The successful candidate will work collaboratively within a team to ensure Alaskans have access to safe, quality, and affordable housing. This position entails managing either a large single property or a collection of properties and vouchers totaling over one hundred units, while also providing supervision to other managers and maintenance staff. The role may require serving as the primary point of contact for information regarding subsidy programs in remote areas. A strong aptitude for problem assessment and prioritization across multiple projects related to public housing is essential, alongside a solid understanding of accounting principles for effective budget implementation. Proficiency in lease enforcement and exceptional communication skills, both written and verbal, are critical, as is the ability to engage with a diverse range of individuals. The ideal candidate will be a team-oriented individual capable of working independently and occasionally adjusting to flexible hours.

SUPERVISORY RESPONSIBILITIES: This is an exempt, supervisory role.

KEY RESPONSIBILITIES

This position encompasses the management of affordable housing and includes the following duties:

  1. Oversee the financial and physical health of properties and programs, ensuring resident satisfaction through daily interactions that include rent collection, unit inspections, and addressing inquiries related to housing assistance.
  2. Direct and supervise site staff, ensuring compliance with personnel regulations, while organizing, scheduling, and monitoring work quality. Conduct performance evaluations and make recommendations regarding hiring and termination.
  3. Maintain financial stability of properties, including managing the annual operating budget, monitoring cash flow, and maximizing income while ensuring inventory control.
  4. Ensure compliance with operational metrics under AHFC and HUD assessment indicators, focusing on the physical condition of units, financial health, management performance, and resident satisfaction.
  5. Conduct regular property inspections to assess safety, curb appeal, and maintenance needs, ensuring work orders are issued for deficiencies.
  6. Manage annual reexaminations and interim adjustments to ensure accurate rent calculations in accordance with relevant policies and standards.
  7. Ensure compliance with all applicable federal, state, and local laws, regulations, and AHFC policies in property management.
  8. Coordinate with eligibility staff to facilitate prompt leasing of available units, ensuring compliance with relevant regulations and processing new family move-ins.
  9. Supervise the overall health of the property, including capital planning and redevelopment processes, while overseeing maintenance requests and ensuring emergency services are available.
  10. Implement security measures for the property, including contracting security services and maintaining safety protocols.
  11. Oversee the admissions process to ensure compliance with regulations and manage marketing efforts for applicant recruitment.
  12. Conduct timely annual reexaminations and adjustments to rent, ensuring accurate documentation and organization of client files.
Other duties as assigned.

Knowledge, Skills, and Abilities

Proficient in English and mathematics; effective communication techniques; knowledge of office practices and human relations concepts. Familiarity with federal and state regulations governing assisted housing programs is essential.

Skills in data organization, regulation interpretation, procedure implementation, and mathematical computations are required.

Ability to comprehend written materials, interpret rules, operate records management systems, and perform tasks independently while maintaining effective working relationships.

Minimum Qualifications

A bachelor's degree in property management, public administration, business administration, or a related field, along with three years of progressively responsible property management experience, or a combination of experience and education.

A high school diploma or GED with five years of relevant experience, including management responsibilities and computer proficiency (Word and Excel preferred). One year of experience must include supervisory duties.

Must obtain NSPIRE certification within two years of hire and possess a valid Alaska Driver's license or be able to obtain one within five days of employment.

This is a level 18 position with an annual salary of $101, with an excellent benefits package.

Insurance Benefits
  • Health Plan - Medical, Vision, Prescription, and Dental
  • Employee Assistance Program/Wellness
  • Life Insurance - Basic Life and AD&D
Optional Insurance Benefits
  • Group-based insurance premiums - Optional life, Long-term, and short-term disability
  • Voluntary Accident, Hospital, and Critical Illness
  • Flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
  • Membership in the Public Employees Retirement System (PERS), Employee and Employer contribution
  • Option to enroll in AHFC Deferred Compensation Program
Paid Leave & Other Benefits
  • Personal Leave with an accrual rate increase based on time served
  • Twelve paid holidays a year
  • Health Club reimbursement Plan
  • Education Reimbursement
All external applicants selected for this position will be required to undergo drug and alcohol testing and complete a pre-employment physical.

APPLICATIONS WILL BE ACCEPTED UNTIL THE POSITION IS FILLED

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