Operations Coordinator
2 weeks ago
Area Wide Protective (AWP) stands as a premier provider of traffic management solutions across North America. Our dedicated workforce of 6,500 professionals diligently secures approximately 2,000 work zones daily, ensuring the safety of our clients, drivers, and team members. We specialize in safeguarding those involved in the maintenance and enhancement of infrastructure within the energy, broadband, and transportation sectors, as well as providing traffic control for significant events.
Since our inception in 1981, we have built a reputation based on the commitment of our exceptional team members to prioritize customer satisfaction, foster growth, and uphold a culture of safety and urgency.
Position Overview
Join Our Team as an Operations Coordinator
The Operations Coordinator plays a crucial role within our Operations team. This position allows for independent work while remaining integral to team dynamics. The coordinator will manage various projects and responsibilities, including handling inbound and outbound communications, coordinating repairs, and maintaining customer relations to ensure satisfaction post-service. The role demands a focus on precision, promptness, and responsiveness, along with a high degree of diplomacy, sound judgment, and discretion when interacting with clients and colleagues.
Key Responsibilities:
- Review and modify daily fieldwork tickets utilizing the TCR Software Program.
- Handle HR documentation, including payroll validation, PTO requests, and updates to personnel records.
- Process invoices and manage billing corrections and collections.
- Organize, monitor, and document inventory.
What We Seek:
- 1-3 years of experience in office administration.
- Strong skills in customer relations.
- Familiarity with TX wage and hour regulations.
- Ability to work in various weather conditions, with the majority of time spent in a controlled office environment.
- Eligible for benefits starting the first of the month following hire.
- Comprehensive benefits package including multiple medical and dental plan options, along with additional offerings such as Legal and Identity Shield, Accident, and Critical Illness coverage.
- Company-paid basic life insurance coverage of $50,000.
- Company-paid long-term disability insurance.
- Health Savings and Flexible Spending Accounts available.
- 401(k) plan.
- Paid Time Off and Paid Holidays.
- Recognized as one of America's Greatest Workplaces 2023 for Diversity.
AWP is an Equal Opportunity Employer (EOE). We encourage applications from women, minorities, veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.
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