Patient Services Assistant

2 weeks ago


Waynesville, North Carolina, United States True Team Medical Full time
Job Overview

We are seeking a dedicated Support Staff member for our dynamic front office environment.

Key Responsibilities:

1. Ensure adherence to all professional standards, including compliance with Medicaid and Medicare regulations, documentation accuracy, and agency policies.

2. Manage clinician schedules, coordinate appointments, and prepare necessary documentation for daily visits.

3. Accurately input vital patient information into medical records to facilitate appointment scheduling and service tracking.

4. Handle incoming calls with professionalism, directing inquiries to the appropriate personnel, and providing assistance to clients regarding available services.

The ideal candidate will demonstrate a positive demeanor, work collaboratively with colleagues, and possess a strong commitment to patient care. A solid understanding of office operations and familiarity with the Mental Health, Social Work, or Healthcare sectors is essential.

Qualifications:
To excel in this role, candidates must meet the following criteria:

- A minimum of a High School Diploma is required.
- Previous office experience in a healthcare setting is preferred.

True Team Medical and its affiliated partners are committed to fostering an inclusive workplace, ensuring equal opportunities for all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

We are dedicated to making reasonable accommodations for qualified employees and applicants with disabilities, unless such accommodations would impose an undue hardship on our operations.

True Team Medical maintains a drug-free workplace.



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