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Reception Support Specialist
2 months ago
We are seeking a dedicated Support Staff member for our dynamic front office at True Team Medical.
Key Responsibilities:
1. Ensure adherence to all professional standards, as well as Medicaid and Medicare regulations, including filing, documentation, and compliance with agency policies and procedures, along with HIPAA guidelines.
2. Manage clinician schedules, coordinate appointments, and prepare necessary documentation for daily meetings.
3. Accurately input essential consumer information into medical records to facilitate appointment scheduling and service documentation.
4. Handle incoming phone calls, directing them to the appropriate personnel, while maintaining a courteous demeanor towards the public. Collect fees for services rendered and assist clients with inquiries regarding available services.
The ideal candidate will demonstrate a positive and professional demeanor, excel in teamwork, possess a strong commitment to patient care, understand office operations, and have knowledge in the fields of Mental Health, Social Work, or Healthcare.
Qualifications:
To succeed in this role, candidates must be able to perform each essential duty effectively. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
Education and Experience: A minimum of a High School Diploma is required. Previous office experience in the healthcare sector is preferred.
True Team Medical and its affiliates are committed to fostering an inclusive workplace, providing equal opportunities for all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
We are dedicated to making reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities, unless such accommodations would impose an undue hardship on our operations.
True Team Medical and all partner affiliates maintain a drug-free workplace.
