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Office Administrator

2 months ago

Greenwich, Connecticut, United States HomeServices of America Inc Full time
{"title": "Office Administrator", "description": "Job Summary

This role provides administrative support to the branch manager and sales associates, with a focus on marketing and social media. The successful candidate will oversee and perform office operation duties, interpret and enforce company policy, and provide exceptional customer service.

Key Responsibilities
  • Direct and coordinate administrative activities in support of the real estate office.
  • Oversee day-to-day sales office operations, including payment of bills, answering phones, record keeping, invoicing, marketing, filing, and assisting sales/branch manager.
  • Process and verify new listings and sales, including entering listings and sales into the system.
  • Provide support to sales associates, including processing license applications, ensuring paperwork is completed, and conducting orientation.
  • Remain available as the first point of contact for sales associates and coordinate special events, collateral material, and flyers.
  • Provide telecommunication support, including notice of phone number changes and coordinating long distance codes.
Performance Expectations

Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.

Perform responsibilities as directed, achieving desired results within expected time frames and with a high degree of quality and professionalism.

Establish and maintain positive and productive work relationships with all staff, customers, and business partners.

Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities.

Follow the company HR Policy, the Code of Business Conduct, and all subsidiary and department policies and procedures.

Qualifications

Bachelor's degree in business administration or related field; or equivalent work experience and knowledge.

Three to five plus years of related experience and demonstrated supervisory skills.

Knowledge of real estate, title, and/or mortgage business strongly preferred.

Strong computer skills; proficient in Microsoft Office products, including Word, Excel, Publisher.

Working knowledge of major social media platforms.

Excellent oral and written communication skills.

Effective interpersonal skills and leadership abilities.

Ability to handle stress and work under pressure.

Ability to work evenings and weekends.

Real estate license preferred.

We offer a full suite of benefits, including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP).

Equal Opportunity Employer.

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