Sales and Service Specialist
7 days ago
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Total Safety. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Process customer orders and ensure accurate and timely entry into our system
- Communicate with customers to clarify specifications and ensure complete understanding of their needs
- Collaborate with internal teams to resolve customer issues and ensure customer satisfaction
- Maintain accurate records and reports to track customer interactions and order status
- High school diploma or equivalent required; associate's degree or higher preferred
- Customer service or sales experience in a similar environment preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficiency in MS Office and ability to learn new software
Total Safety is a leading provider of integrated safety and compliance services, and we are committed to providing our employees with a safe and supportive work environment. As a member of our team, you will have the opportunity to work with a diverse group of professionals and contribute to our mission of ensuring the safe wellbeing of workers worldwide.
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