Customer Engagement Specialist

2 weeks ago


La Porte, Texas, United States Turtle and Hughes Full time
Job Overview

Why Choose Turtle and Hughes?

Are you eager to become part of a dynamic team of committed, enthusiastic, and skilled individuals who prioritize a workplace built on respect, teamwork, and inclusivity?

At Turtle and Hughes, you will be instrumental in our mission to listen, learn, and assist every customer who reaches out. With a workforce exceeding 900 employees across the US, Canada, Mexico, and Puerto Rico, we recognize that our personnel are our greatest asset. Through a culture of innovation, education, and accountability, we strive to foster an environment where Everyone Matters. We believe that EVERYONE has the potential to achieve remarkable things, and our goal is to cultivate a workplace that empowers our employees to thrive. This philosophy has contributed to our century-long history and our position as one of the largest independent electrical industrial distributors in the nation.

Position Summary

The Inside Sales Associate will be responsible for marketing and selling Turtle and Hughes' aligned products and services to customers in the Industrial and Construction sectors. This role is expected to cultivate, enhance, and sustain relationships that will increase visibility and foster connections with key clients, ultimately improving long-term business opportunities and profitability.

Key Responsibilities

  • Demonstrate exceptional selling skills while addressing a variety of challenging situations related to customer services and applications.
  • Utilize knowledge of industrial and electrical products to effectively communicate with clients.
  • Employ negotiation skills and sales techniques necessary to finalize orders.
  • Prepare sales proposals that align with customer expectations.
  • Deliver customer presentations.
  • Exhibit a willingness to learn about all facets of electrical and industrial distribution.

Candidate Profile

  • At least 2 years of experience in inside sales within the electrical or industrial distribution sector.
  • High School Diploma or GED is required.
  • Strong leadership and organizational capabilities.
  • Excellent negotiation and interpersonal skills, with the ability to influence decision-making.
  • Preferred knowledge of Lighting and Gear products and applications.
  • Outstanding written and verbal communication skills.
  • Exceptional customer service abilities.
  • Professional demeanor on the phone.

Benefits Offered:

We provide a competitive benefits package that includes:

  • 401(k) plan
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Holidays
  • Vacation
  • Employee Discounts.

About Us

Founded in 1923, Turtle and Hughes is a fourth-generation, family-owned, and women-owned business, recognized as one of the largest independent electrical and industrial distributors in the nation. Our Electrical Distribution division operates 14 branches nationwide, playing a significant role in the engineering and procurement of power distribution, automation, lighting, and energy projects, while offering integrated services for the industrial and construction markets.

Next Steps

If you are interested in this opportunity, please proceed to fill out our online application.

Turtle and Hughes is an equal opportunity employer committed to fostering diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.



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