Client Engagement Manager

1 week ago


Mount Clemens, Michigan, United States SVS Vision Full time

Position Overview

Become a vital part of SVS Vision, a prominent player in the optical industry, and contribute to a team dedicated to enhancing the eyecare and eyewear journey for consumers. As the Customer Relationship Management Lead, you will spearhead initiatives aimed at boosting customer engagement, loyalty, and growth for our brand.

Key Responsibilities

  • CRM Development: Formulate and execute CRM initiatives to strengthen customer connections and drive revenue.
  • System Oversight: Manage the operation of CRM software and ensure data integrity.
  • Targeted Marketing: Design and implement marketing campaigns tailored to specific customer segments.
  • Data Insights: Examine customer data to uncover trends and growth opportunities.
  • Campaign Management: Organize and evaluate CRM campaigns across various channels.
  • Customer Experience: Design and enhance customer journeys for a superior experience.
  • Team Collaboration: Collaborate with various departments to ensure effective CRM execution.
  • Performance Reporting: Produce reports on CRM metrics and provide actionable insights.
  • Regulatory Compliance: Ensure all CRM activities adhere to relevant regulations and policies.

Qualifications

  • Education: Bachelor's degree in Marketing or a related discipline.
  • Experience: 3-5 years in CRM leadership or a comparable position.
  • Technical Proficiency: Familiarity with CRM platforms and data analysis tools.
  • Analytical Expertise: Strong analytical skills with a knack for problem-solving.
  • Communication Skills: Excellent verbal and written communication abilities.
  • Organizational Skills: Capability to juggle multiple projects and meet deadlines.
  • Interpersonal Skills: Strong ability to collaborate and build relationships within a team.
  • Certifications: CRM-related certifications are advantageous.
  • Industry Background: Experience in the retail sector is preferred.
  • Creative Aptitude: Background in innovative marketing campaigns is a plus.

Work Environment

This position offers flexibility with remote work options available.



  • Mount Clemens, Michigan, United States HealthEcareers - Client Full time

    Job SummaryHealthEcareers - Client is seeking a skilled Travel Nurse RN to join their team in a Telemetry role. As a key member of the healthcare team, you will be responsible for providing high-quality patient care and collaborating with healthcare specialists to ensure optimal patient outcomes.Key ResponsibilitiesMonitor and record patient vital signs,...


  • Mount Clemens, Michigan, United States Small Business Health Insurance LLC Full time

    Position OverviewAs a Client Relations Coordinator specializing in the application submission process, you will deliver exceptional service to our clients through various communication channels including phone and email. You will serve as the main contact for all new application submissions, responsible for creating client profiles and forwarding their...


  • Mount Clemens, Michigan, United States eTouchUS Pvt Ltd Full time

    Position: Customer Service RepresentativeCompany: eTouchUS Pvt LtdContract Duration: 6-month engagementShift Hours: 3:00 PM - 11:00 PMKey Responsibilities: Organize, prepare, and oversee work assignments within the warehouse. Maintain accurate physical stock levels and ensure alignment with S4/Hana and Warehouse Monitor systems. Create packing slips and bill...

  • Project Manager

    7 hours ago


    Mount Clemens, Michigan, United States Jobot Full time

    About UsWe are a well-established and reputable construction firm with a rich history spanning several decades. Our company has evolved from small-scale projects to handling diverse, complex constructions, including federal government work. We take pride in being a certified, minority-owned business, recognized for our commitment to quality and diversity.Why...


  • Mount Clemens, Michigan, United States Jobot Full time

    Leading Construction Company is Looking for an Assistant Project ManagerAbout Us:We are a prominent construction organization with decades of experience in the industry. Our firm has transitioned from small projects to managing intricate and large-scale constructions, including significant federal contracts. We take pride in our status as a certified...


  • Mount Clemens, Michigan, United States inSync Staffing Full time

    Customer Service Representative Pay: $20.00/hour Duration: 6 Months Hours: Monday-Friday; 3PM-11PM Position Overview The Customer Service Representative plays a vital role in managing the logistics of finished goods after production. This position requires collaboration with warehouse personnel to guarantee the efficient loading and unloading of shipments,...


  • Mount Clemens, Michigan, United States ProKatchers Full time

    Qualifications:Addresses customer inquiries that necessitate product expertise, interpretsquestions/requests, and guarantees appropriate resolution in a timely and respectfulmanner. May reach out to customers proactively to identify and meettheir needs. Oversees the resolution process to ensure collaboration with other departmentson...


  • Mount Clemens, Michigan, United States Careers Integrated Resources Inc Full time

    Job Title: Customer Service Representative Job Location: Mount Clemens, MI 48043 Job Type: Contract role - 6 months+ with possible extension SCHEDULE: 3:00 pm to 11:00 pm – 37.50 hours / week Job Overview: The Customer Service Representative plays a crucial role in the logistics of finished goods, overseeing their movement, storage, and...


  • Mount Clemens, Michigan, United States eTouchUS Pvt Ltd Full time

    Position: Customer Service RepresentativeCompany: eTouchUS Pvt LtdContract Duration: 6-month contractShift Hours: 3:00 PM - 11:00 PMKey Responsibilities: Organize, prepare, and oversee work assignments for the warehouse team. Maintain accurate physical inventory records and ensure alignment with S4/Hana and Warehouse Monitor systems. Create packing slips and...


  • Mount Clemens, Michigan, United States JobRialto Full time

    As a Customer Service Representative, you will address customer inquiries that necessitate product expertise, interpret requests, and guarantee timely and courteous resolutions. Additionally, you may reach out to customers proactively to identify and fulfill their needs. It is essential to oversee the resolution process to ensure that other departments...


  • Mount Clemens, Michigan, United States Jobot Full time

    Estimator/Project Manager Needed for Federal Construction InitiativesAbout Us:We are a reputable construction company with decades of experience, specializing in complex projects, particularly within the federal sector. As a certified minority-owned business, we are committed to quality and diversity in our operations, continuously expanding our reach and...


  • Mount Clemens, Michigan, United States Jobot Full time

    Estimator/Project Manager Role for Federal Construction InitiativesAbout Us:We are a prominent construction firm with decades of experience, specializing in a variety of complex projects, particularly in the federal sector. As a certified minority-owned business, we are committed to quality and diversity, continuously expanding our services across multiple...


  • Mount Clemens, Michigan, United States Jobot Full time

    Seeking a Construction Estimator/Project Manager for Federal Sector ProjectsAbout Us:We are a reputable construction firm with decades of experience, transitioning from small projects to large-scale, intricate constructions, including federal government contracts. As a certified, minority-owned business, we emphasize quality and diversity in our operations....


  • Mount Clemens, Michigan, United States Jobot Full time

    About the JobWe are seeking a highly skilled Construction Estimator/Project Manager to join our team in the Federal Sector. As a key member of our team, you will be responsible for managing all aspects of construction projects from inception to completion, ensuring they are delivered on time, within budget, and to the highest standards of quality.Key...


  • Mount Clemens, Michigan, United States Jobot Full time

    About the Role:We are seeking a highly skilled and experienced Construction Estimator/Project Manager to join our team at Jobot. As a key member of our Federal Sector team, you will be responsible for managing all aspects of construction projects from inception to completion, ensuring that they are completed on time, within budget, and to the highest...


  • Mount Clemens, Michigan, United States Jobot Full time

    Position Overview: Estimator/Project Manager for Federal Construction ProjectsCompany Overview:We are a prominent construction firm with decades of experience, specializing in a wide range of complex construction projects, particularly within the federal sector. As a certified minority-owned business, we take pride in our commitment to quality and diversity,...


  • Mount Clemens, Michigan, United States Jobot Full time

    Estimator/Project Manager Role for Federal Construction InitiativesAbout Us:We are a reputable construction firm with decades of experience, specializing in a wide range of projects, including significant federal government contracts. As a certified minority-owned business, we are committed to quality and diversity, continually expanding our services across...


  • Mount Clemens, Michigan, United States Jobot Full time

    Job SummaryWe are seeking a highly skilled Construction Estimator/Project Manager to join our team in our Federal Sector. As a key member of our team, you will be responsible for managing all aspects of construction projects from inception to completion, ensuring that they are completed on time, within budget, and to the highest standards of quality.About...

  • Sous Chef

    2 days ago


    Mount Clemens, Michigan, United States Compass Group, North America Full time

    About the RoleMorrison Healthcare, a leading national food and nutrition services company, is seeking a highly skilled Sous Chef to join our team. As a key member of our culinary department, you will be responsible for the successful operation of our kitchen, assisting in the supervision, preparation, and cooking of various food items.Key...


  • Mount Clemens, Michigan, United States YMCA of Metropolitan Detroit Full time

    The YMCA of Metropolitan Detroit is a community-focused non-profit organization committed to enhancing the lives of individuals through youth development, health initiatives, and social responsibility. Envision a workplace where your daily contributions have a meaningful impact on the community. At the Y, you will find more than just employment; you will...