Administrative Assistant
2 weeks ago
The University of Central Oklahoma is looking for a dedicated student employee to fulfill the role of a Receptionist within the Academic Technology department. This position is essential in providing support to the Technology Resource Center (TRC) and the Office of Information Technology, ensuring exceptional assistance to faculty, staff, and students.
Job Location
Main Campus - Edmond, OK
Position Type
Student
Salary Range
$8.00 - $8.50 Hourly
Job Responsibilities
The selected candidate will be responsible for various clerical and customer service tasks, including but not limited to:
- Delivering outstanding customer service to faculty, staff, and students.
- Troubleshooting user issues and system errors effectively.
- Providing Tier I support for e-Learning systems and applications.
- Managing and posting application-related announcements.
- Welcoming customers and directing them to the appropriate resources.
- Handling telephone inquiries, directing calls, and taking messages.
- Preparing and organizing training materials.
- Assisting in promoting training opportunities.
- Operating office equipment such as photocopiers, scanners, and personal computers.
- Supporting multimedia student staff with technical setups.
- Performing additional duties as assigned.
Enrollment Requirements
All student employees must maintain a minimum enrollment status to be eligible for employment. Specific requirements include:
- Fall/Spring Semesters: Half-time enrollment is required, with 5 hours for graduates and 6 hours for undergraduates.
- Summer Semester: A minimum of 3 credit hours is necessary for regular positions.
Qualifications
Applicants should possess:
- Excellent verbal and written communication skills.
- A positive attitude and a strong commitment to customer service.
- The ability to troubleshoot effectively while maintaining a customer-focused approach.
- Strong multitasking abilities and efficient time management skills.
- The capability to lift and carry up to 25 lbs.
Preferred Skills
While not mandatory, familiarity with web-based software and a flexible schedule, particularly availability on weekdays, are advantageous. Candidates should be motivated, resourceful, and reliable.
Knowledge and Abilities
- Basic computing skills in Windows or Mac environments.
- Familiarity with audiovisual equipment.
- Detail-oriented, dependable, and self-motivated character traits.
- Strong interpersonal skills and sensitivity to intercultural communication.
Physical Demands
Accommodations may be made in accordance with ADA requirements to enable individuals with disabilities to perform essential functions.
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