Front Office Manager

21 hours ago


Tempe, Arizona, United States Marriott Phoenix Resort Tempe at the Buttes Full time

About Marriott Phoenix Resort Tempe at the Buttes

We offer a competitive salary of $65,000 - $75,000 per year.

Job Description:

The Front Desk Supervisor will supervise the shift operations in the Front Office and liaise with sales, reservations, accounting, and the operations departments to ensure smooth operations and achievement of an optimal level of quality service and hospitality. The ideal candidate will have knowledge of discipline-specific policies, procedures and services and general knowledge of other departments in the hotel. Key responsibilities include supervising the Front Office employees, empowering them, coaching and counseling, resolving problems, providing open communications, and recommending discipline as appropriate.

Key Skills and Qualifications:
  • Leadership skills and ability to motivate staff
  • Excellent communication and problem-solving skills
  • Ability to handle cash and credit transactions
  • Knowledge of discipline-specific policies, procedures, and services
  • Able to work in a fast-paced environment and prioritize tasks effectively

The successful candidate will be able to work independently and as part of a team, demonstrating a strong commitment to customer satisfaction and quality service. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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