Assistant Front Office Manager Lead

20 hours ago


Tempe, Arizona, United States HYATT Hotels Full time
About the Job

We are seeking a highly skilled Assistant Front Office Manager to join our team at HYATT Hotels. This role will oversee the front office staff, ensuring seamless guest experiences and high-quality service.

Key Responsibilities:

  • Manage front office operations, including cash control, staffing needs, and guest services
  • Train and develop front office staff to provide exceptional customer service
  • Schedule staff to meet operational demands while maintaining flexibility

Requirements:

  • At least 2 years of progressive hotel operations experience with expertise in Rooms Division and Opera systems
  • Proven leadership skills with a strong focus on guest satisfaction
  • Excellent communication and organizational skills
  • Familiarity with Microsoft Word and Excel

Compensation: $55,000 - $65,000 per year, depending on experience, plus benefits and perks.

About HYATT Hotels: As a leader in the hospitality industry, we prioritize employee growth and development while providing exceptional service to our guests. We believe in the power of belonging and creating a culture of care where our colleagues become family.


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