Hospitality Services Representative

23 hours ago


Providence, Rhode Island, United States Lifespan Health System Full time

Job Summary:

We are seeking a skilled Hospitality Services Representative to join our team at Lifespan Health System. As a key member of our patient services team, you will play a critical role in ensuring the highest level of patient satisfaction and care.

Key Responsibilities:

  • Select and modify menus to conform to adult and geriatric patients' diet orders as prescribed by physicians and the Lifespan Diet Manual.
  • Provide meal assistance to all patients on Hospitality, Service Manager, Hospital, Healthcare, and Patient units.
  • Work closely with the Patient Service Manager to ensure seamless delivery of patient services.
  • Collaborate with interdisciplinary teams to develop and implement patient-centered care plans.
  • Ensure compliance with regulatory requirements and Lifespan Health System policies and procedures.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in patient services or a related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.


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