Pharmacy Services Coordinator

1 month ago


Boston, Massachusetts, United States Tufts Medicine Full time
Job Summary

We are seeking a highly skilled Pharmacy Technician to join our team at Tufts Medicine. As a Pharmacy Technician, you will play a critical role in providing exceptional patient care and supporting our pharmacy team.

Key Responsibilities
  • Prepare and dispense medications, including sterile and non-sterile compounds, under the supervision of a pharmacist.
  • Operate advanced automated technology to assist in preparation and documentation of sterile products.
  • Participate in inventory management activities, including securing, storing, and maintaining all required records.
  • Fill floor stock remote orders accurately and in a timely manner.
  • Restock medications into automated dispensing cabinets in appropriate patient care areas accurately and in a timely manner.
  • Manage emergency medication inventory in carts/kits, including ordering and maintaining adequate supply, accurately restocking, organizing to ensure consistent placement and uniformity, documenting medications used for charge purposes, removal of expired/damage products, and performing regular checks on each unit.
  • Maintain medication rooms by ensuring all appropriate medications are stocked in patient specific bins in the automated dispensing cabinets and by removing expired and discontinued medications.
  • Empties return bins in the automated dispensing cabinets as part of the weekly schedule.
  • Utilize the unit-dose machine to package bulk medications and appropriately compounds non-sterile medications following standard formulas and procedures.
  • Perform assigned cycle counts of the carousel on a regular basis, maintaining adequate records of completion.
  • Takes accountability for medication management in their assigned patient care area.
  • Assists in keeping the Pharmacy neat and clean by caring for equipment and cleaning after compounding prescriptions, manufacturing bulk medications, unit dosing, etc.
  • Conduct temperature inspections of the refrigerator in the automated dispensing machine.
  • Performs financial transaction activities which may include: Preparing patient billing information; billing third party prescription benefits; Troubleshoots insurance issues; and selects and uses pharmacy pay codes, payers and plans appropriate to each type of transaction.
  • Inspects assigned medication storage areas monthly maintaining adequate records of inspection.
  • Greets and assists customers upon arrival to the pharmacy. Participates in point of sale cash transactions. Engages in customer services activities.
  • Provides customer or patient assistance over the phone. Triage calls as appropriate.
  • Communicates effectively with nursing, physicians, and ancillary services to meet the needs of these departments and maintains a positive working relationship and image of the pharmacy department.
  • Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment.
Requirements
  • High school diploma or equivalent.
  • Certified Pharmacy Technician (CPhT).
  • Massachusetts Pharmacy Technician Registration.
  • One (1) year of pharmacy-related experience.
  • Preferred Qualifications: Associate's degree. Two (2) Years of pharmacy-related experience in a hospital setting.
Physical Requirements
  • Ability to walk and stand 90% of the day and to occasionally lift up to 30 lbs.
  • Frequent reaching and grasping below, at, and above shoulder level.
  • Pushing and/or pushing non-motorized equipment (e.g. carts, IV rolling rack, and medication rolling racks, etc.) weighing 40 to 60 lbs.
  • Requires manual dexterity using fine hand manipulation to operate prescription medications and computer keyboard.
  • Ability to see medications, computer screen, and reports.
  • Reading automated dispensing reports regularly.
  • Works in an area with some discomfort due to dust, dirt, and temperature changes.
  • May be exposed to broken glass and some exposure to hazardous chemicals.
Skills & Abilities
  • Ability to be organized and systematic.
  • Ability to communicate effectively.
  • Ability to perform work in a timely and efficient manner.
  • Possess excellent telephone etiquette skills.
  • Knowledge of hazardous substance handling, complex sterile compounding techniques, and mathematical calculations.
  • Extensive knowledge of medications including: Brand and generic names, dosing forms, indications, formulary status and strengths.


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