Regional Account Manager
4 weeks ago
The Regional Account Manager provides sales leadership for a designated number of strategic accounts. The manager partners with key customer management and stakeholders to identify, plan, and execute growth strategies and tactics for facilities services initiatives. The manager will cross-sell other facility services and ensure ABM program quality and implementation of contract terms. Financial performance, P&L, and A/R, work order management, and problem resolutions are the manager's responsibility. As a leader, the manager will give dynamic client presentations and updates.
The pay listed is the salary range for this position, an estimate and not guaranteed. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
Essential Functions:
- Partnering, consulting, advocating, and communicating with key existing client management and internal stakeholders
- Identifying, planning, and executing growth strategies and tactics for existing clients
- Assisting in the retention/re-bid RFP process with current customers
- Supporting and assisting operations with tracking and recording all escalations within our existing client base
- Account visitation with operations to identify additional opportunities
- Presenting information to the client during key meetings and reviews. Facilitating the QBR/CBR process with operations
- Facilitating internal growth through cross-selling and expansion
- Possessing knowledge of ABM's full suite of services and capabilities to ensure awareness to our customers
- Expected to meet and exceed fiscal quota
Requirements
Looking for a forward-thinking technology leader offering a passion and commitment for designing and developing a customer strategy and plans to drive required financial results.
- Bachelor's degree preferred or equivalent level of professional experience
- 8+ years of relevant professional experience
- Minimum of 4 years of major account experience
- Minimum of 2 years of experience in the services sector
- Technical aptitude and skills in one or more of the following disciplines including HVAC, mechanical, building automation, electrical power, and/or EV solutions
- Ability to communicate and present effectively to all levels including executive
- Ability to present to groups
- Strong knowledge and experience in account management within the facilities services industry
- Successful track record in selling and/or growing large, complex accounts required
- History of building relationships with existing clients to maintain present sales and to facilitate add-on business and services
- Able to represent Company at local or regional conferences or at National meetings and trade organizations
- Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area
About Us
ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com ABM does not accept unsolicited resumes.
Benefits
Your health, wellness, and job satisfaction are vital to the continued success to our clients. That's why ABM delivers some of the best benefits in the industry. Depending on your work status and location, you may have access to health benefits, retirement and financial benefits, and fringe benefits. Health Benefits MedicalDentalVisionHealth Care Flexible Spending Account*Health Savings Account*Employee Assistance Program Welfare Benefits* Life & AD&D InsuranceShort-Term DisabilityLong-Term Disability Supplemental Benefits Voluntary Life & AD&DVoluntary Short-Term Disability*Accidental InjuryHospital IndemnityCritical IllnessIdentity Theft ProtectionLegal ServicesPet Insurance Retirement Benefits 401(k) Employee Savings Plan Fringe Benefits Employee Stock Purchase PlanPre-Tax Commuter & ParkingDiscounted Gym MembershipsMarketplace Discount MallUpwise Financial WellnessBusiness Travel InsurancePaid HolidaysVacationSick & Bereavement * Depending on your work status and location, you may have access to some of these offerings.
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