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We are seeking a highly motivated and detail-oriented Lot Attendant to join our team at RWC Group. As a Lot Attendant, you will play a critical role in ensuring the smooth and efficient flow of traffic through our facility, providing exceptional customer service, and maintaining a clean and organized service area.
Key Responsibilities- Assist Service Advisors by greeting customers and moving vehicles through the lot in a timely manner.
- Install disposable seat covers, steering wheel covers, floor mats, and tags in all vehicles taken in for service.
- Inspect for and record any vehicle damage present when the vehicle is taken in for service.
- Drive vehicles from the service lane to their proper places in the service parking lot.
- Deliver keys and repair order hard copies as instructed by the Service Manager.
- Ensure all vehicles in the service parking lot are kept locked and windows rolled up.
- Assist in moving disabled vehicles in or around the Service Department.
- Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the Cashier.
- Inspect each vehicle for lot damage and report any damage to management immediately.
- Remove seat covers, steering wheel covers, floor mats, and I.D. tabs installed when the vehicle was taken in for service.
- Inspect the vehicle for grease spots or stains and clean them up immediately.
- Deliver completed vehicles to customers in a friendly and courteous manner.
- Maintain the parking lot in a neat and organized manner and keep the parking areas free of debris.
- Perform general cleaning and janitorial duties in the common areas of the facilities.
- Perform limited grounds maintenance such as trimming hedges and cleaning sidewalks.
- Valid Driver's License (CDL a plus)
- Proven track record of achieving or over-achieving goals
- Outstanding communication skills
- Professional appearance and work ethic
- Great attitude with a high-energy personality
- Superior customer service skills