Customer Service Representative

3 weeks ago


Michigan City, Indiana, United States SPX Full time
Customer Service Representative

At SPX, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our customers. Your primary focus will be on processing customer orders, resolving claims, and communicating with customers in a timely and professional manner.

Key Responsibilities:

Process customer orders accurately and efficiently
Resolve customer claims in a fair and timely manner
Communicate with customers via phone, email, and instant messaging
Provide backup support to other customer service representatives as needed

Requirements:

2-3 years of previous customer service experience
Strong communication and problem-solving skills
Ability to work in a fast-paced environment and prioritize tasks effectively
Proficient in Microsoft Office applications, including Outlook, Excel, and Word

What We Offer:

Competitive salary and benefits package
Opportunities for career growth and professional development
Collaborative and dynamic work environment

About SPX:

SPX is a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation, and air conditioning (HVAC), detection and measurement, and engineered solutions. We offer a wide array of highly engineered products with strong brands and a commitment to excellence in customer service and support.

Join Our Team:

At SPX, we value our employees and strive to create a work environment that is inclusive, supportive, and challenging. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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