Patient Service Representative Float Position

1 month ago


Michigan City, Indiana, United States Franciscan Health Full time
Job Summary

We are seeking a Patient Service Representative to join our team at Franciscan Health. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, family members, and visitors. You will also be responsible for scheduling appointments, registering patients, and collecting patient payments.

Key Responsibilities
  • Provide excellent customer service to patients, family members, and visitors
  • Schedule appointments and accurately enter data into scheduling system
  • Register patients and enter or update demographic and insurance information into EMR system
  • Collect patient payments and apply payments and adjustments to patient accounts
  • Balance daily encounter forms and cash drawers
  • Communicate with clinical staff to maintain patient flow and update waiting patients
Requirements
  • High School Diploma/GED required
  • 1 year customer service experience required
  • 1 year healthcare experience preferred
What We Offer

Franciscan Health is an equal opportunity employer and offers a competitive salary and benefits package. We are committed to providing a work environment that is respectful, inclusive, and supportive of our employees. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this position.



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