Patient Service Representative Float Position

22 hours ago


Michigan City, Indiana, United States Franciscan Health Full time

Job Summary: We are seeking a Patient Service Representative to join our team at Franciscan Health. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients and families, responding to inquiries, scheduling appointments, and collecting patient payments.

Key Responsibilities:
Answer incoming calls and respond to inquiries
Schedule appointments and direct callers to appropriate staff
Collect patient payments and apply adjustments to patient accounts
Balance daily encounter forms and cash drawers
Perform additional administrative tasks based on practice specialty

Requirements:
High School Diploma or GED required
1 year of customer service experience required
1 year of healthcare experience preferred

What We Offer:
Competitive pay structure
Enhanced benefits package
Professional development opportunities
Work-life balance with consistent day shift schedule and observed holidays off work

Travel Requirements:
Up to 100% travel required

Equal Opportunity Employer:
Franciscan Health is an equal opportunity employer and welcomes applications from diverse candidates.



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