Client Relations Specialist
2 weeks ago
Vomela Transportation Group is seeking a dedicated Client Relations Specialist to enhance our customer engagement efforts. This role is pivotal in liaising with clients, managing proposals and orders, and addressing a variety of customer service tasks.
The successful candidate will thrive in a vibrant and fast-paced atmosphere, with opportunities for professional development. Our extensive network allows team members to collaborate with some of the most recognized brands globally, delivering innovative marketing solutions. Contribute to our mission of making a significant impact.
Vomela is a rapidly expanding marketing firm in North America, specializing in the management and production of corporate marketing materials, retail displays, event promotions, and transportation graphics through advanced technology.
Key Responsibilities:
- Engage with clients regarding order specifics and delivery timelines.
- Prepare quotes and proposals for sales teams and clients.
- Relay client needs to internal teams effectively.
- Oversee installations and provide follow-up as necessary.
- Address customer concerns and ensure prompt resolutions.
- Enter orders and organize production meetings.
- Create and track reports on orders and inventory levels.
Requirements:
- High School diploma or equivalent; higher education preferred.
- Minimum of 1 year in customer relations.
- Excellent communication, problem-solving, and organizational abilities.
- Proficient in written and spoken English.
- Customer-focused with a strong sense of urgency and meticulous attention to detail.
- Familiarity with print production and computer skills.
Benefits:
- Comprehensive benefits package, including a 401k plan.
- A stable, customer-centric environment with long-term career potential.
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