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Client Relations Specialist

2 months ago


Benton Harbor, Michigan, United States Bosselman Enterprises Full time
Position Overview

As a Client Relations Specialist, you will be the first point of contact for our valued customers, ensuring they receive exceptional service and support.

Key Responsibilities
  • Customer Engagement: Welcome customers with a warm and friendly demeanor, addressing their needs and inquiries effectively.
  • Service Coordination: Manage the scheduling and workflow of the service center to optimize efficiency and customer satisfaction.
  • Documentation: Prepare and manage service documentation, including estimates and work orders, ensuring accuracy and clarity.
  • Payment Processing: Facilitate the finalization of payments, providing clear explanations and assistance to customers.
Qualifications

The ideal candidate will possess strong communication skills, a customer-centric attitude, and the ability to work collaboratively in a fast-paced environment. Experience in a similar role is preferred but not mandatory.

Why Join Us?

At Bosselman Enterprises, we value our employees and strive to create a supportive and dynamic workplace. Join our team and contribute to our commitment to excellence in customer service.