Client Relationship Manager

1 week ago

Atlanta, Georgia, United States Wayflyer Full time
About Wayflyer
Our mission is to empower exceptional brands by providing them access to top-tier products and enabling their growth potential.

Wayflyer is transforming the eCommerce landscape by creating equitable opportunities for entrepreneurs globally. Our flagship offering, the Merchant Cash Advance, addresses a significant challenge for brands: securing short-term financing to support inventory and marketing initiatives. Since our inception, we have facilitated over $3.3 billion in funding to more than 4,000 eCommerce entrepreneurs across various regions.

We have partnered with innovative companies like Wild, Dock & Bay, and Branch to elevate their business trajectories.

As a rapidly expanding, venture-backed startup, we fulfill a vital role for eCommerce founders. You will be part of a driven, collaborative team tackling substantial opportunities.

Our Series B funding round raised $150 million, reflecting a valuation of $1.6 billion, supported by leading venture capital firms.

At Wayflyer, our teams operate in a truly cross-functional manner. Regardless of your position, you will collaborate with diverse disciplines and teams globally on a variety of challenging projects aimed at transforming the eCommerce sector. This position is available in multiple locations.
Key Responsibilities

The Client Success Manager will oversee a portfolio of our larger clients. Your responsibilities will include:
  • Managing a portfolio of eCommerce clients as an individual contributor.
  • Ensuring high levels of engagement and satisfaction to effectively drive client retention and lifetime value.
  • Implementing a dedicated client success strategy across your portfolio, guiding clients to optimal solutions and identifying common challenges.
  • Maintaining diligence in internal operations and processes.
  • Providing accurate forecasts to the business on a weekly and monthly basis.
  • Conducting proactive analyses to understand trends and identify opportunities within your portfolio.
  • Offering feedback to enhance our sales and operational processes.
  • Promoting a collaborative and supportive culture within the Client Success team.
Qualifications and Skills
  • Preferred 2+ years of experience in Sales or Client Success, particularly in finance-related products or eCommerce.
  • Familiarity with Solution Selling and/or MEDDICC methodologies is desirable.
  • Proven track record of surpassing targets.
  • Results-oriented with a proactive approach.
  • Strong accountability and organizational skills.
  • Excellent communication, customer service, and teamwork abilities.
  • Analytical mindset with strong problem-solving skills, capable of making data-driven decisions.
  • Experience in a fast-paced startup environment, with a strong ability to prioritize tasks.
It is essential that you can demonstrate your experience in the aforementioned areas across various companies and industries. Experience in financial services, fintech, and B2B organizations is particularly relevant.

Additionally, you excel at prioritization, ensuring you focus on impactful tasks while providing necessary support to teams. Your decision-making process is clear, and colleagues appreciate your rationale behind your choices.

Your interpersonal skills are vital; you are approachable and generous with your time and expertise, fostering a positive working environment.

You are committed to personal and professional growth and actively contribute to the development of others by sharing your knowledge.

You understand the importance of diversity, equity, inclusion, and belonging, and advocate for continuous improvement in these areas.

Next Steps

We will carefully review all applications received. If we find your profile aligns with our needs, we will reach out to discuss your background and aspirations further.

Benefits and Perks
  • Two wellness days per year for all employees.
  • Opportunity to work remotely abroad for up to 60 days annually.
  • Access to an employee assistance program.
  • Comprehensive medical insurance.
  • Generous parental and adoptive leave policies.
  • Equity scheme allowing you to share in our success.

  • Client Relationship Manager

    2 weeks ago

    Atlanta, Georgia, United States Hire Resolve Full time

    Position OverviewHire Resolve is on the lookout for a recent graduate to step into the role of Client Relationship Manager. This position is ideal for individuals who are eager to engage with clients and foster long-lasting partnerships.As a Client Relationship Manager, your primary responsibility will be to nurture and expand relationships with our...

  • Client Relationship Manager

    2 weeks ago

    Atlanta, Georgia, United States Hire Resolve Full time

    Position OverviewHire Resolve is looking for a motivated individual to join our team as a Client Relationship Manager. In this role, you will be pivotal in nurturing and expanding client partnerships.As a Client Relationship Manager, your primary responsibility will be to act as the main liaison for our clients, ensuring their needs are met with tailored...

  • Client Relationship Manager

    2 weeks ago

    Atlanta, Georgia, United States Allscripts Healthcare, LLC Full time

    Join Our Team as a Client Relationship ManagerCompany: Allscripts Healthcare, LLCAt Allscripts, we are dedicated to revolutionizing the healthcare landscape through innovative solutions. As a Client Relationship Manager, you will play a pivotal role in fostering strong partnerships with our clients, ensuring their success and satisfaction.Key...

  • Client Relationship Manager

    1 week ago

    Atlanta, Georgia, United States Phase 3 Marketing & Communications Full time

    Position Title: Client Relationship ManagerDepartment: Sales / Account ManagementExperience Level: Mid-levelJob Overview:The Client Relationship Manager is tasked with the vital role of acquiring, nurturing, and retaining business clients while driving revenue growth. This position is essential in establishing trusted partnerships, discerning client needs,...

  • Client Relationship Manager

    5 days ago

    Atlanta, Georgia, United States Hire Resolve Full time

    Job OverviewHire Resolve is seeking a highly motivated and results-driven professional to join our team as an Account Manager. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, understanding their business needs, and providing tailored solutions to drive growth and success.Key...

  • Client Relationship Manager

    9 hours ago

    Atlanta, Georgia, United States Hire Resolve Full time

    Job OverviewHire Resolve is seeking a highly motivated and results-driven professional to join our team as a Business Development Manager situated in the East Coast, USA.As a Business Development Manager, you will be responsible for maintaining and growing relationships with our clients. You will serve as the primary point of contact for clients,...

  • Client Relationship Manager

    1 week ago

    Atlanta, Georgia, United States Guardian Pharmacy Full time

    Guardian Pharmacy, a prominent entity in the realm of pharmacy services, is on the lookout for a committed professional to enhance our team.As a frontrunner in long-term care pharmacy solutions, we provide tailored medication management services to healthcare providers catering to seniors and individuals with intricate care requirements. Our mission is to...

  • Client Relationship Manager

    1 week ago

    Atlanta, Georgia, United States MARYLAND ENERGY ADVISORS Full time

    Job OverviewPosition: Account ManagerLocation: Atlanta, Georgia Metro areaMaryland Energy Advisors (MDEA) is a leading firm in energy management, dedicated to assisting various sectors, including real estate, hospitality, and manufacturing. We specialize in providing consulting services for utility programs across the nation and are seeking a dedicated...

  • Client Relationship Manager

    2 weeks ago

    Atlanta, Georgia, United States PSSI Full time

    OverviewPSSI is a prominent organization within the food sector, focusing on contract sanitation and food safety solutions. Our commitment to health, safety, and client satisfaction drives us to deliver exceptional services tailored to our customers' needs.Position: Client Relationship ManagerAs a Client Relationship Manager, you will play a crucial role in...

  • Client Relationship Manager

    1 week ago

    Atlanta, Georgia, United States TEKsystems Full time

    Job OverviewAt TEKsystems, our remarkable achievements in the IT Staffing & Services sector are attributed to our dedicated workforce. Recognized consistently as a premier workplace within a flourishing IT landscape, we are experiencing rapid growth. We provide excellent opportunities for career advancement, personal development, and limitless earning...

  • Senior Client Relationship Manager

    1 week ago

    Atlanta, Georgia, United States Oversight Systems Inc Full time

    Job OverviewAbout Oversight Systems IncOversight Systems Inc is a premier provider of AI-driven expenditure management and risk mitigation solutions tailored for large organizations. Our mission is to assist leading companies and government entities in revolutionizing their financial auditing and control processes.Position SummaryThe Senior Client Success...

  • Senior Client Relationship Manager

    2 weeks ago

    Atlanta, Georgia, United States Brunner Full time

    Job OverviewAre you a visionary leader with a knack for navigating intricate projects and nurturing client partnerships? We are seeking a Senior Client Relationship Manager to enhance our Client Service division, ensuring outstanding, timely, and budget-conscious outcomes while driving client satisfaction and revenue growth.Key ResponsibilitiesStrategic...

  • Lead Client Relationship Manager

    2 weeks ago

    Atlanta, Georgia, United States NTT America Solutions, Inc. Full time

    About the RoleJoin NTT America Solutions, Inc., a leader in technology and business services. We are dedicated to pushing the limits of innovation and making a significant impact on our clients and society.Our work environment champions diversity and inclusion, fostering a culture where you can thrive and develop your career.Your ResponsibilitiesWe are...

  • Client Relationship Manager

    2 weeks ago

    Atlanta, Georgia, United States Truist Financial Full time

    Position Overview:This role is designed to provide exceptional support to a dedicated team of Wealth Advisors, focusing on a portfolio of affluent clients. The individual will collaborate closely with Wealth Support Specialists, Trust Advisors, Investment Strategists, Financial Planners, and SEG Leaders to effectively address client needs and objectives.Key...

  • Senior Client Relationship Manager

    1 week ago

    Atlanta, Georgia, United States Mphasis Full time

    About Mphasis:Mphasis stands as a premier IT solutions provider, delivering Applications, Business Process Outsourcing (BPO), and Infrastructure services worldwide. Our expertise combines technological knowledge with domain and process proficiency. Established in June 2000 through the merger of Mphasis Corporation and BFL Software Limited, we have made...

  • Senior Client Relationship Manager

    2 weeks ago

    Atlanta, Georgia, United States Brunner Full time

    Job OverviewAre you an innovative strategist with a knack for overseeing intricate projects and nurturing client partnerships? We are seeking a Senior Client Relationship Manager to enhance our Client Service division, ensuring exceptional, timely, and budget-conscious outcomes while optimizing client satisfaction and revenue growth.This role entails...

  • Client Relationship Manager

    2 weeks ago

    Atlanta, Georgia, United States The Ladders Full time

    Position Overview:The Customer Success Manager is responsible for performing comprehensive compliance investigations and evaluations to ensure that the organization meets all regulatory requirements while supporting operational functions. This role includes assessing underwriting policies, protocols, and initiatives to guarantee compliance. A significant...

  • Strategic Client Relationship Manager

    2 days ago

    Atlanta, Georgia, United States Brightwell Full time

    Job OverviewBrightwell is a pioneering payments company dedicated to providing innovative solutions and technology for global money transfers while navigating the intricate landscape of regulatory requirements.Key Responsibilities:Maintain open and consistent dialogue with clients and internal teams on account status, goals, next steps, etc.Seek...

  • Client Relationship Manager

    2 weeks ago

    Atlanta, Georgia, United States Greenberg Traurig Full time

    Greenberg Traurig, a prominent global law firm, is seeking a Client Relationship Manager - Strategic Accounts. This role is integral to our operations and is designed to enhance client engagement across various offices. We provide a competitive salary and a comprehensive benefits package. Position Overview The Client Relationship Manager - Strategic Accounts...

  • Client Relationship Strategist

    2 weeks ago

    Atlanta, Georgia, United States Capital Investment Advisors Full time

    At Capital Investment Advisors (CIA), our mission is to empower the families we serve to achieve their financial aspirations through our expertise in Income Investing. As a fee-only financial advisory and portfolio management firm, we are dedicated to providing comprehensive financial guidance tailored to the unique needs of our clients across the United...