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Client Relationship Manager

2 months ago

Atlanta, Georgia, United States Phase 3 Marketing & Communications Full time

Position Title: Client Relationship Manager

Department: Sales / Account Management

Experience Level: Mid-level

Job Overview:

The Client Relationship Manager is tasked with the vital role of acquiring, nurturing, and retaining business clients while driving revenue growth. This position is essential in establishing trusted partnerships, discerning client needs, and delivering tailored solutions to address marketing communication challenges faced by our B2B clientele.

Key Responsibilities:

  • Conducting new business presentations
  • Executing outbound email campaigns and scheduling appointments
  • Engaging in proactive prospecting
  • Delivering capabilities presentations
  • Fostering growth, retention, and maintenance of B2B client accounts
  • Building robust relationships with existing accounts to enhance growth
  • Acquiring in-depth knowledge of all products and services offered by Phase 3 Marketing & Communications
  • Meeting revenue targets and quotas for new business
  • Managing order entry processes
  • Conducting sales forecasting
  • Preparing quotes and reports

Qualifications:

  • A four-year college degree is preferred
  • At least 2 years of experience in agency or print account management; retail experience is advantageous
  • Proven ability to close and manage B2B accounts
  • Ability to thrive in a fast-paced, deadline-driven environment
  • Effective communication skills and a collaborative approach to teamwork
  • Exceptional relationship-building capabilities
  • Strong organizational and problem-solving skills
  • Meticulous attention to detail
  • Proficient in both phone and in-person sales techniques
  • Flexible working hours are required
  • Competent in using a PC and Microsoft Office software

About Phase 3 Marketing & Communications:

Founded in 2001, Phase 3 is a comprehensive marketing services firm dedicated to simplifying the connection between brands and their customers. Our offerings encompass creative, digital marketing, public relations, and various printing services, allowing us to manage our clients' projects from inception to completion. With a reputation for excellence, we are consistently recognized among the top marketing services firms in the industry.