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Front Desk Associate

2 months ago

Springfield, Illinois, United States Missouri State University Full time
Job Summary

Missouri State University is seeking a highly organized and detail-oriented Front Desk Worker to join our team. As a Front Desk Worker, you will be responsible for providing exceptional customer service to students, parents, faculty, and staff.

Key Responsibilities
  • Perform general office tasks, including data entry, document shredding, and sanitizing.
  • Greet and assist students, parents, faculty, and staff in a professional and courteous manner.
  • Answer phone calls and respond to inquiries in a timely and efficient manner.
  • Monitor department email and respond to messages as needed.
  • Assist with disability accommodation implementation and alternative format text conversion.
  • Troubleshoot student technology issues and perform other duties as assigned.
Requirements
  • Work Study financial aid is required.
  • Experience working with individuals with disabilities is preferred.
Working Conditions

This is a part-time position with a variable schedule. The successful candidate will be required to work a minimum of 5-15 hours per week.