Front Desk Coordinator/Receptionist

5 days ago


Springfield, Illinois, United States Vision Care Associates (C) Full time
Job Summary

The Front Desk Coordinator plays a vital role in creating a positive first impression for patients and guests at Vision Care Associates (C). This individual is responsible for managing the front desk area, ensuring efficient patient flow, and maintaining a full appointment schedule.

The ideal candidate will possess excellent communication skills, be able to multitask, and demonstrate a patient-focused approach to delivering exceptional customer service.

Key Responsibilities:

  • Welcoming patients and guests to the practice
  • Scheduling appointments and maintaining a full schedule
  • Checking in and checking out patients
  • Collecting patient fees at time of service
  • Maintaining the reception area in a way that reflects the practice's brand

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Patient-focused approach to delivering exceptional customer service
  • Ability to maintain confidentiality and handle sensitive information


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