Executive Director of Operations

6 days ago


Emeryville, California, United States Flatstick Pub Full time
Job Summary

The Executive Director of Operations will lead our team at Flatstick Pub, creating a world-class culture and ensuring exceptional customer experiences. This role requires a strong leader who can coach, motivate, and empower staff to deliver outstanding results.

Key Responsibilities
  • Financial Management: Oversee all financial and administrative duties, ensuring accuracy, timeliness, and compliance with company policies.
  • Staff Development: Nurture positive working relationships with staff, provide training and coaching, and delegate tasks effectively.
  • Customer Experience: Ensure on-floor presence, interact with guests, and maintain a high level of customer satisfaction.
  • Operational Excellence: Supervise staff, control merchandise, and ensure adherence to company policies and safety practices.
Requirements
  • Education: Degree in business administration or related field, or equivalent experience.
  • Skills: Strong interpersonal and communication skills, problem-solving abilities, and computer literacy.
  • Experience: Proven track record in restaurant or bar management, with a focus on leadership and customer service.
Benefits
  • Competitive Salary: Attractive compensation package with bonus potential.
  • Benefits Package: Comprehensive medical, vision, dental, and life insurance options, as well as 401(k) matching.
  • Professional Development: Opportunities for growth and advancement within the company.


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