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Director, Business Systems Strategist
2 months ago
We are seeking a highly experienced and skilled Director, Business Systems to join our team at Tanium. As a key member of our leadership team, you will be responsible for developing and executing a comprehensive strategy for our Sales and Marketing technologies.
Key Responsibilities- Develop a Vision for Sales & Marketing Technology: Collaborate with stakeholders across the company to develop a clear and compelling vision for our Sales and Marketing technologies, and lead the implementation of this vision.
- Lead a Distributed Team: Manage a team of architects, engineers, and analysts responsible for the evolution and maintenance of our Sales and Marketing technologies, and ensure that they have the necessary skills and resources to succeed.
- Manage Support Metrics: Oversee the support team and measure support metrics to improve throughput and quality, and ensure that our customers receive exceptional support.
- Collaborate with Stakeholders: Work closely with stakeholders across the company to align and prioritize business needs within a consolidated strategy, and consult on the implications of new systems, integrations, and changes to existing technologies.
- Refine and Improve Development Work: Refine and improve ongoing development, break-fix, and implementation work using Agile methodologies, and define, mature, and enforce governance processes and technology controls.
- Monitor and Report on Technology Health: Monitor, measure, and report on the health and effectiveness of our Sales and Marketing technologies, and chair the Sales Systems steering committee.
- Maintain Executive Relationships: Maintain and develop relationships with executive leadership across Tanium to enhance strategy alignment and awareness of new and existing capabilities.
- IT Leadership Experience: 10+ years of IT leadership experience, with a proven track record of running a team of architects, administrators, engineers, and analysts, assessing performance, and cultivating talent.
- Cloud-Based Endpoint Management Experience: 5+ years of experience with cloud-based endpoint management, including Salesforce development, and a deep understanding of Salesforce architecture, functionality, integrations, and development processes.
- Integration Systems Experience: Strong knowledge of integration systems, including Salesforce, Workato, APIs, and experience with DevOps tools like Gearset and GitHub.
- Agile Experience: Strong experience working with Agile and Scrum, and the ability to lead the Agile team and manage the backlog.
- Business Application Experience: Good understanding of enterprise business applications, including ERP and HRIS, and phenomenal verbal and written communication skills.
We offer a competitive annual base salary range of $140,000 to $425,000, and a generous benefits package consisting of medical, dental, and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident, and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.
