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Transportation Supervisor
2 months ago
Job Summary:
This position provides support to the logistics manager/director in supervising the activities related to delivery and backhauls. This includes, training and supervising logistics department associates, compliance with government regulations and promoting safety and security of the logistics department.
Key Responsibilities:
- Supervise Logistics Associates: Supervises the daily work and safety of logistics associates, including adherence to standard operating procedures, Food Safety Standards and preferred work methods, adherence to planned routes, and providing safe and efficient customer service.
- Compliance and Safety: Ensures logistics associates comply with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate.
- Operations Management: Oversees labor hours and consumable supplies within budget.
- Scheduling and Training: Prepares work schedules including extra work days and shifts as needed, and assists with the training of new associates, including cross-training of existing associates.
- Asset Management: Directs the proper selection and utilization of company assets in support of the delivery department.
- Delivery Functions: Coordinates required repairs with proper departments as necessary, reviews delivery functions and productivity reporting, and suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes.
- Policy Enforcement: Interprets, trains and consistently enforces company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc.
- Communication: Communicates with warehouse and customer service teams to collaboratively resolve any customer or delivery opportunities or issues.
- Customer Relations: Visits customer locations and meets with customers to address issues and assess delivery difficulty.
- Associate Relations: Maintains positive associate relations through regular department or pre-shift meetings, keeps open communication channels with associates by answering questions and explaining policies and procedures.
- Associate Morale: Monitors associate morale, along with submitting and responding to ideas to improve associate engagement and enablement.
- Safety Management: Works with safety manager to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.
- Disciplinary Actions: Makes recommendations for corrective action and/or behavior modification where required.
- Staff Management: Performs management functions of staff selection, development, discipline, performance reviews and/or terminations.
- Work Schedule: Works assigned schedule, exhibits regular and predictable attendance and works outside of the normal schedule as required to meet workload demands.
- Additional Responsibilities: Performs the duties of associates supervised and other related duties as needed (and as qualified).
Requirements:
- Education: High school diploma, general education degree (GED), or equivalent degree; or equivalent combination of education and related experience.
- Experience: 2-4 years of logistics experience and/or training.
- Certifications and Licenses: Class A Commercial Drivers License is preferred but not required, Certificate of DOT regulations training is preferred.
- Professional Skills: Knowledge of Federal Motor Carrier Safety Regulations, DOT rules and regulations; preferred work methods and standard operating procedures (SOP); spreadsheet software and word processing software.
- Soft Skills: Skilled in making independent decisions in support of company policies and procedures on time, ability to successfully engage and lead individual and team discussions and meetings, solve practical problems and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.