IT Support Specialist

2 weeks ago


New Haven, Connecticut, United States Hobson Associates Full time

HYBRID - Must reside within commuting distance to New Haven County, CT

Become a part of a privately-owned global manufacturing leader with a remarkable history spanning over a century and a promising future ahead.


Recognized as 'Best Place to Work' for four consecutive years


• Highly esteemed within the sector


• Strong connections to the local community


• Remarkably low employee turnover rate (under 1%)


• Job stability supported by consistent growth

As an IT Help Desk Support Specialist, you will serve as the primary expert for diagnosing and resolving a wide range of computer-related challenges. You will utilize helpdesk software to manage tasks and be at the forefront of assisting end-users with hardware, software, networking, telecommunication, and various technical issues. This is a full-time position where your skills will be highly valued.

The Ideal Candidate Should Possess:

  • An Associate Degree or higher
  • A minimum of 2 years of IT Helpdesk experience along with at least 2 years of relevant experience.
  • Exceptional communication abilities in person, over the phone, and in written form.
  • Strong computer proficiency, particularly in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
  • Experience in troubleshooting Windows operating systems.
  • Capability to troubleshoot remotely using phone, web conferencing, and remote access tools.

Enjoy a competitive salary and a comprehensive benefits package.

WE'RE INTERVIEWING NOW



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