IT Support Specialist
1 week ago
HYBRID - Must reside within commuting distance to New Haven County, CT
Hobson Associates is a privately-owned global leader in manufacturing with a remarkable legacy spanning over a century and a promising future ahead.
• Recognized as a 'Best Place to Work' for four consecutive years
• Highly esteemed within the sector
• Strong connections to the local community
• Remarkably low employee turnover rate (under 1%)
• Job stability supported by consistent growth
As an IT Help Desk Support Specialist, you will serve as the primary resource for diagnosing and resolving a wide range of computer-related challenges. You will utilize helpdesk software to manage tasks and be at the forefront of assisting end-users with hardware, software, networking, telecommunication, and various technological issues. This is a full-time position where your skills will be invaluable.
Key Qualifications:
- An Associate Degree or higher is preferred.
- A minimum of 2 years of experience in IT Helpdesk roles, along with at least 2 years of relevant experience.
- Exceptional communication abilities, both in person and through various channels.
- Proficient computer skills, particularly in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Experience in troubleshooting Windows operating systems.
- Capability to troubleshoot remotely using phone, web conferencing, and remote access tools.
We offer a competitive salary and a comprehensive benefits package.
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