Patient Scheduling Coordinator

4 days ago


Tacoma, Washington, United States The Copper River Family of Companies Full time
About the Role

Copper River & The Native Village of Eyak is seeking a highly skilled Patient Appointment Clerk to join our team. As a key member of our team, you will be responsible for scheduling and coordinating appointments with Military Treatment Facilities (MTFs) to meet beneficiary healthcare needs within TRICARE access standards.

Key Responsibilities
  • Verify beneficiary eligibility via the Defense Enrollment Eligibility Reporting System (DEERS) system
  • Update patient demographic information
  • Schedule beneficiary requests for Military Treatment Facility (MTF) primary or specialty care appointments
  • Complete requests for cancellations and appointment rescheduling
  • Make outbound calls to facilitate the timely scheduling of specialty appointments
  • Schedule and coordinate appointments with other Puget Sound Military Health System (PSMHS) MTFs
  • Call routing and documentation
  • Secure Messaging Support
Requirements
  • High school diploma or General Educational Development (GED) equivalency
  • Skilled in Word, Excel, Access, and other software programs
  • Excellent communication, interpersonal, and customer service skills
  • Ability to obtain clearance to access the work site located on a CSMHS military installation and be granted a Common Access Card (CAC)
  • Relevant military experience may be substituted for some requirements
Preferred Qualifications
  • Healthcare administrative experience
Benefits
  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Open leave policy and paid holidays
  • Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more
About Copper River & The Native Village of Eyak

Copper River & The Native Village of Eyak is a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. We are proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006. Our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement.

The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.

Copper River's Culture

The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner - The Native Village of Eyak. How we treat each other is just as important as the work we deliver.



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