Desktop Support Specialist
5 days ago
Job Title: Desktop Support Specialist
Job Summary:
We are seeking a highly skilled Desktop Support Specialist to join our team at Brooksource. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for desktop hardware and software packages. You will also be responsible for customer service and end-user training.
Key Responsibilities:
- Maintain, repair, and troubleshoot desktop hardware and software packages.
- Provide customer service and end-user training.
- Research and resolve technical problems of moderate complexity.
- Respond to escalated requests for technical support.
- Document, track, and monitor problems using applicable systems and tools.
Requirements:
- High School Diploma
- 5 years' experience as a Desktop/End User Support Engineer
- Experience researching and resolving technical problems of moderate complexity
- Experience responding to escalated requests for technical support
- Experience documenting, tracking, and monitoring problems using applicable systems and tools
Preferred Qualifications:
- Bachelor's Degree in Computer Science
About Brooksource:
At Brooksource, we are a leading provider of IT staffing and recruiting services. We are committed to delivering exceptional results and building long-term relationships with our clients and candidates.
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: Remote
Language: Spanish (Required), English (Required)
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