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Bilingual Customer Support Specialist

2 months ago

Remote, Oregon, United States Leoforce Full time
Job Overview

Position: Bilingual Customer Support Specialist (English & Cambodian Armenian & Mandarin)

Location: Remote

Compensation: $22.65 per hour

Key Responsibilities

  • Manage incoming inquiries from clients
  • Perform research to deliver solutions for clients to address their concerns

Qualifications

  • Bilingual in English and Cambodian Armenian & Mandarin
  • Minimum of 6 months experience in customer service
  • High school diploma or equivalent required
  • Ability to articulate and apply product or service knowledge
  • Proficient in computer usage
  • Reliable high-speed internet connection (greater than 25mbps)

What We Offer

  • Support for your career and professional growth
  • An inclusive environment that values community engagement
  • A diverse team of lifelong learners guided by our core values
  • Starting wage of $21.65 with potential performance bonuses
  • Comprehensive benefits package that may include paid time off, tuition reimbursement, and health incentives.

Company Overview: Leoforce is dedicated to delivering exceptional experiences for our clients, ensuring their complete satisfaction and enthusiastic endorsement. Our mission extends beyond resolving service issues; it is about fostering customer delight.