Music Education Advisor
2 weeks ago
The hiring organization is a prominent online music education platform that has rapidly expanded since its establishment. Their mission is to cultivate a comprehensive and accessible online music learning experience, emulating the structure of traditional music schools while leveraging the advantages of digital education. They are dedicated to overcoming barriers such as access to exceptional instructors and effective success tracking for students.
The organization is actively seeking a Music Course Consultant to become a vital part of their team. They are looking for individuals who are positive, organized, enthusiastic, customer-focused, and reliable, capable of delivering outstanding customer service in a dynamic environment.
Key Responsibilities
- Develop and maintain a thorough understanding of music-related products and services.
- Ensure accurate and timely updates of client information within the database.
- Demonstrate strong multitasking abilities and effective problem-solving skills.
- Perform additional tasks as assigned or directed.
Required Qualifications
- Exceptional communication abilities.
- Strong interpersonal skills are essential.
- Fluency in English and Chinese (Mandarin) is required.
- Experience in a customer service role within a fast-paced setting is advantageous.
- A background in music is highly preferred.
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