Housekeeping and Guest Services Representative

1 week ago


Nashville, Tennessee, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled and detail-oriented Housekeeping and Guest Services Representative to join our team at Marriott International, Inc. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel, ensuring a memorable and unique experience for our guests.

Key Responsibilities
  • Maintain the cleanliness and organization of guest rooms, public areas, and back-of-house spaces
  • Deliver exceptional guest service, responding to guest requests and resolving any issues in a timely and professional manner
  • Stock and maintain housekeeping carts and supplies, ensuring that all necessary items are available for guest rooms and public areas
  • Participate in deep cleaning and special projects as needed, working collaboratively with other team members to achieve common goals
  • Adhere to company policies and procedures, maintaining confidentiality and upholding quality standards at all times
Requirements
  • High school diploma or equivalent required; some college or vocational training in hospitality or a related field preferred
  • 1-2 years of experience in housekeeping or a related field, with a proven track record of delivering exceptional guest service
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
  • Physical stamina to lift, carry, and move objects weighing up to 50 pounds, as well as stand and walk for extended periods
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision insurance, as well as 401(k) matching
  • Opportunities for career advancement and professional growth within Marriott International, Inc.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • Recognition and rewards for outstanding performance and contributions to the team


  • Nashville, Tennessee, United States Embassy Suites Nashville Downtown Full time

    Property Overview:Embassy Suites by Hilton Nashville Downtown is seeking dedicated individuals to become part of our esteemed team. As a job candidate, you will have the chance to work in a premier all-suite hotel renowned for its exceptional service and amenities. With diverse roles available in guest services, housekeeping, food and beverage, event...


  • Nashville, Tennessee, United States Concord Hospitality Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Housekeeper to join our team at Concord Hospitality. As a Housekeeper, you will play a critical role in ensuring the cleanliness and maintenance of our guest rooms, public areas, and back-of-house spaces.Key ResponsibilitiesCleaning and Maintenance: Clean and service assigned guest rooms in...


  • Nashville, Tennessee, United States Fairfield Inn and Suites Nashville Gulch Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Housekeeper to join our team at Fairfield Inn and Suites Nashville Gulch. As a key member of our hotel's management team, you will be responsible for overseeing the daily operations of our housekeeping department, ensuring that our guests receive exceptional service and that our hotel...


  • Nashville, Tennessee, United States Fairfield Inn and Suites Nashville Gulch Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Housekeeper to join our team at Fairfield Inn and Suites Nashville Gulch. As a key member of our hotel's management team, you will be responsible for overseeing the daily operations of our housekeeping department, ensuring that our guests receive exceptional service and that our hotel...


  • Nashville, Tennessee, United States Opus Communities LLC Full time

    Job OverviewPosition Title: Front Desk AgentRole SummaryThe Front Desk Agent plays a crucial role in delivering outstanding customer service to guests at Opus Communities LLC. This position involves managing guest check-ins and check-outs, handling reservations, and ensuring that all guests have a pleasant and comfortable experience during their stay.Key...


  • Nashville, Tennessee, United States Fairfield Inn and Suites Nashville Gulch Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Housekeeper to join our team at Fairfield Inn and Suites Nashville Gulch. As a key member of our hotel's management team, you will be responsible for overseeing the daily operations of our housekeeping department, ensuring that our guests receive exceptional service and that our hotel...


  • Nashville, Tennessee, United States Opus Communities LLC Full time

    Job OverviewPosition Title: Front Desk AgentRole SummaryThe Front Desk Agent plays a crucial role in delivering outstanding customer service to visitors at our establishment. As the initial point of contact, you will manage guest check-ins and check-outs, oversee reservations, and ensure that each guest's experience is memorable and enjoyable. Your primary...


  • Nashville, Tennessee, United States Home2 SuitesTru Dual Brand NashvilleDowntown, TN Full time

    Job OverviewHome2 Suites/Tru Dual Brand is committed to delivering outstanding hospitality and fostering a friendly environment for our visitors. We seek enthusiastic individuals who are dedicated to the hospitality sector and are keen to develop their careers with us. As a vital part of our team, you will play a significant role in our success and have the...


  • Nashville, Tennessee, United States Opus Communities LLC Full time

    Job OverviewPosition Title: Front Desk AgentRole SummaryThe Front Desk Agent plays a crucial role in delivering outstanding customer service to hotel patrons. This position involves managing guest check-ins and check-outs, as well as overseeing reservations. As the initial point of contact for visitors, your primary objective will be to guarantee their...


  • Nashville, Tennessee, United States Davidson Hospitality Group Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Housekeeping Lobby Attendant to join our team at Davidson Hospitality Group. As a key member of our housekeeping team, you will be responsible for maintaining the cleanliness and organization of our lobby area, ensuring a positive and welcoming experience for our guests.Key...


  • Nashville, Tennessee, United States HYATT Hotels Full time

    Become a valued member of the Hyatt Hotels family! We are looking for an individual who is passionate about providing exceptional service to our guests. We offer comprehensive training and are committed to fostering your professional growth. Our benefits package includes Medical, Dental, Vision, 401k, Life Insurance, Short-Term and Long-Term Disability,...


  • Nashville, Tennessee, United States Marriott International, Inc Full time

    Position Overview:As a Guest Services Representative, your role extends beyond just facilitating check-ins and check-outs. We strive to create an experience that is not only smooth but also memorable and distinctive for our guests.Key Responsibilities:Proactively deliver a comprehensive range of services that enhance the guest experience throughout their...


  • Nashville, Tennessee, United States HYATT Hotels Full time

    About Us: At Hyatt Hotels, we are dedicated to providing exceptional service and creating memorable experiences for our guests. We are looking for a dedicated individual who thrives in a dynamic environment and enjoys assisting others. Benefits: We offer a comprehensive benefits package that includes Medical, Dental, Vision, 401k, Life Insurance, Short-Term...


  • Nashville, Tennessee, United States Bluegreen Vacations Full time

    Bluegreen Vacations is looking for a Guest Services Representative to join our team. This role is essential in creating memorable experiences for our guests.Compensation: $17.00-$18.00 per hour, based on experienceSchedule: Full Time, Combination of AM (7am to 3pm) and PM shifts (3pm to 11pm), includes a weekend shiftBENEFITS YOU'LL ENJOY:Free Employee...


  • Nashville, Tennessee, United States Vanderbilt University Full time

    Job SummaryVanderbilt University is seeking a highly skilled Guest Services Representative to join our team. As a key member of our parking operations team, you will be responsible for providing exceptional customer service to our guests and ensuring a seamless experience for all events.Key ResponsibilitiesEvent Preparation: Prepare parking lots and garages...


  • Nashville, Tennessee, United States Marriott International Inc Full time

    Position Overview:As a vital member of our team, the Guest Services Representative plays a crucial role in ensuring that guests have a seamless and enjoyable experience from the moment they arrive until their departure.Key Responsibilities:- Deliver exceptional service by addressing guest inquiries and fulfilling requests throughout their stay.- Maintain a...


  • Nashville, Tennessee, United States Wyndham Hotels & Resorts Full time

    Job SummaryThe Guest Service Representative is responsible for providing exceptional customer service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesProvide attentive, courteous, and efficient service to all guestsMaximize room revenue and occupancyProcess guest check-ins...


  • Nashville, Tennessee, United States NP 5th LLC Full time

    Job OverviewPOSITION SUMMARY:As a vital member of the NP 5th LLC team, the Guest Services Representative exemplifies our commitment to outstanding customer service by warmly welcoming guests upon their arrival, efficiently managing check-in and check-out processes, and addressing guest inquiries with professionalism and care.If you are enthusiastic about the...


  • Nashville, Tennessee, United States Kimpton Hotels & Restaurants Full time

    About the RoleThe Guest Service Agent is a key member of our team, responsible for providing exceptional service to our guests. As a representative of Kimpton Hotels & Restaurants, you will be the first point of contact for our guests, setting the tone for their stay with us.Key ResponsibilitiesRegister and check-out guests in a professional and friendly...


  • Nashville, Tennessee, United States Omni Hotels Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Room Attendant to join our Housekeeping team at the Omni Nashville Hotel. As a Guest Room Attendant, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests.Key Responsibilities:Clean and maintain guest rooms, including making beds, changing...