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Housekeeping and Guest Services Representative
1 week ago
We are seeking a skilled and detail-oriented Housekeeping and Guest Services Representative to join our team at Marriott International, Inc. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel, ensuring a memorable and unique experience for our guests.
Key Responsibilities- Maintain the cleanliness and organization of guest rooms, public areas, and back-of-house spaces
- Deliver exceptional guest service, responding to guest requests and resolving any issues in a timely and professional manner
- Stock and maintain housekeeping carts and supplies, ensuring that all necessary items are available for guest rooms and public areas
- Participate in deep cleaning and special projects as needed, working collaboratively with other team members to achieve common goals
- Adhere to company policies and procedures, maintaining confidentiality and upholding quality standards at all times
- High school diploma or equivalent required; some college or vocational training in hospitality or a related field preferred
- 1-2 years of experience in housekeeping or a related field, with a proven track record of delivering exceptional guest service
- Ability to work a variety of shifts, including evenings, weekends, and holidays
- Physical stamina to lift, carry, and move objects weighing up to 50 pounds, as well as stand and walk for extended periods
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management
- A competitive salary and benefits package, including medical, dental, and vision insurance, as well as 401(k) matching
- Opportunities for career advancement and professional growth within Marriott International, Inc.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
- Recognition and rewards for outstanding performance and contributions to the team
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