Housekeeping Operations Manager
1 week ago
We are seeking a highly skilled and experienced Executive Housekeeper to join our team at Fairfield Inn and Suites Nashville Gulch. As a key member of our hotel's management team, you will be responsible for overseeing the daily operations of our housekeeping department, ensuring that our guests receive exceptional service and that our hotel maintains the highest standards of cleanliness and quality.
Key Responsibilities- Housekeeping Operations Management: Supervise and coordinate the activities of our housekeeping staff, ensuring that all guest rooms and public areas are cleaned and maintained to the highest standards.
- Guest Service Excellence: Provide personalized and friendly service to our guests, responding promptly to their needs and concerns.
- Team Leadership: Lead and motivate our housekeeping team to achieve exceptional results, recognizing and rewarding outstanding performance.
- Inventory Management: Manage the inventory of linens, uniforms, and other housekeeping supplies, ensuring that we have adequate stock levels to meet our guests' needs.
- Safety and Security: Ensure that our hotel's safety and security protocols are followed, reporting any incidents or concerns to management.
- Communication: Maintain effective communication with our front desk, maintenance, and other departments to ensure seamless operations.
- Leadership Experience: Proven experience in a leadership role, with a track record of success in managing teams and achieving results.
- Housekeeping Expertise: In-depth knowledge of housekeeping operations, including cleaning procedures, inventory management, and safety protocols.
- Guest Service Skills: Excellent communication and interpersonal skills, with the ability to provide personalized service to our guests.
- Problem-Solving: Ability to think critically and solve problems effectively, responding promptly to guest concerns and resolving issues in a professional manner.
- Teamwork: Strong teamwork and collaboration skills, with the ability to work effectively with our front desk, maintenance, and other departments.
- Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance.
- Opportunities for Advancement: Opportunities for career advancement and professional growth, with a focus on developing our team members' skills and abilities.
- Recognition and Rewards: Recognition and rewards for outstanding performance, including bonuses and other incentives.
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